• Opgelost

2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (meer info)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Gevraagd door marcelou, 1 dag geleden

Beantwoord door cor-el, 14 uur geleden

  • Opgelost

Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (meer info)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Gevraagd door NotReallyEight, 3 dagen geleden

Beantwoord door NotReallyEight, 10 uur geleden

  • Opgelost

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (meer info)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Gevraagd door Frost, 1 dag geleden

Beantwoord door Frost, 14 uur geleden

  • Gesloten

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (meer info)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Gevraagd door Nancy Gresham, 14 uur geleden

  • Gesloten

Firefox Unusable Now

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (meer info)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches without everything going to Wikipedia. I cannot find any way to escape that page or get rid of it. This started about a month ago. I'm fed up!

Gevraagd door Nancy Gresham, 14 uur geleden

  • Opgelost

"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (meer info)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Gevraagd door paul.martzen, 1 week geleden

Beantwoord door paul.martzen, 22 uur geleden

  • Opgelost

MacOS keeps opening the old Pixelmator not Pixelmator Pro

When I download an image in Firefox and open it from the downloads folder it will always open in Pixelmator not Pixelmator Pro. If I double click on an image file elsewh… (meer info)

When I download an image in Firefox and open it from the downloads folder it will always open in Pixelmator not Pixelmator Pro.

If I double click on an image file elsewhere they correctly open in Pro, but in Finder, the icons are for Pixelmator not Pixelmator Pro. This can be hidden if I turn on finder icon previews, but selecting Get Info always has the Pixelmator icon not the Pixelmator Pro one.

Im not sure if this is a macOS problem, a firefox issue or a Pixelmator bug but it seems to be related to the way the files are registered.

Things I have tried:

Changing file associations in firefox. Rebooting Changing the open-with properties in finder: Open all with Pixelmator Pro Reset the Local & User domains with lsregister lsregister -kill -r -domain local -domain user -domain system -v

Gevraagd door Lanark, 2 dagen geleden

Beantwoord door Lanark, 1 dag geleden

  • Opgelost

Download dialog box freezing - can't download anything.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save"… (meer info)

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

Gevraagd door VincentBrick, 1 dag geleden

Beantwoord door cor-el, 1 dag geleden

  • Opgelost

I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (meer info)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Gevraagd door bill292, 3 dagen geleden

Beantwoord door TechHorse, 3 dagen geleden

  • Opgelost

Lost all bookmarks and history

Dear community, This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my histo… (meer info)

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Gevraagd door Bboybaba, 3 dagen geleden

Beantwoord door Bboybaba, 1 dag geleden

  • Opgelost

Overflow menu not working correctly

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The button… (meer info)

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Gevraagd door aubrey.reader, 6 dagen geleden

Beantwoord door cor-el, 5 dagen geleden

  • Opgelost

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (meer info)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Gevraagd door Imot, 2 maanden geleden

Beantwoord door cor-el, 2 maanden geleden

  • Opgelost

Unicode Missing Characters

Expected: Firefox displaying all known Unicode characters. Result: Many characters missing. Failure page as an example: https://en.wikipedia.org/wiki/Religious_and_poli… (meer info)

Expected: Firefox displaying all known Unicode characters.

Result: Many characters missing.

Failure page as an example: https://en.wikipedia.org/wiki/Religious_and_political_symbols_in_Unicode

Description: I tried going through a Unicode list Unicode list and the extensive set of characters displayed correctly. However, when reaching further into character sets as shown in the failure page page, many are missing which are not new.

  • "Repair encoding. . ." button was not active.
  • An encoding switch extension was not able to resolve the issue.
  • Troubleshooting mode did not show changes.
  • Switched fronts available such as Noto Sans and Roboto Sans without success. Possibly a font failure?

Gevraagd door mistry01, 2 dagen geleden

Beantwoord door cor-el, 2 dagen geleden

  • Opgelost

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (meer info)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Gevraagd door jagrose2000, 1 week geleden

Beantwoord door cor-el, 5 dagen geleden

  • Opgelost

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (meer info)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Gevraagd door RandomTroll, 3 dagen geleden

Beantwoord door TyDraniu, 2 dagen geleden

  • Opgelost

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (meer info)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Gevraagd door paulvan36, 3 dagen geleden

Beantwoord door jscher2000 - Support Volunteer, 3 dagen geleden