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Tried to do a clean reinstall, but cannot find/delete my old Thunderbird data--how can I completely uninstall Thunderbird on MacBook Pro with OS 10.8.5?

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  • 2 hebben dit probleem
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  • Laatste antwoord van Matt

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Had a bug in my Thunderbird 24.4.0 (error message stating not enough room in folders, must delete messages, etc.---but this doesn't work) and attempted to download and install a new T-bird program. I saved mail folders & addresses from my profile (in user/hank/library/caches/,metadata/Thunderbird) on a thumb drive after verifying that it was my current stuff---took an hour--- then deleted it, and also deleted the program in my Applications folder.

However, when I installed the new program, it automatically showed all my same emails, folders and data. I figured I had not removed the old stuff properly, but it was "gone"---and the error message continued to appear, keeping me from downloading messages. Obviously the newly installed Thunderbird had gotten it from somewhere, but I don't know where!

This morning I opened T-bird again, and now it seems to be working normally! Halleluja---but I realize I don't know where the stuff was stored. So my questions are: (1) How do you uninstall Thunderbird? (2) Where is the data REALLY stored?

Alle antwoorden (3)

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Your settings and email are stored in your profile. This is separate from the program as you discovered. Under the HELP menu is a selecting Troubleshooting Information. There is a button there that shows where your profile is located.

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Hasanabi again here. Now Thunderbird does not work again ("Not enough disk space, etc., etc.,") and I have no idea what to do. My Mac repair guy insists that Thunderbird is hopeless and unnecessary. I see he has a point.

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So what is the issue. If you get an error please quote it verbatim, along with the steps you took to get there.