Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 3 antwoorden
  • 1 heeft dit probleem
  • 10 weergaven
  • Laatste antwoord van cor-el

linderdm
linderdm
more options

Ever since Firefox updated to 28.0, it randomly just crashes/closes. When this happens, no crash report pops up. I am on Win7. There doesn't seem to be any rhyme or reason to the closing, except it crashes when it is in idle state (I am using other applications like outlook or excel). The most recent crash report is: bp-15fafe4d-2cdc-4acc-8d2f-d3af42140321

Ever since Firefox updated to 28.0, it randomly just crashes/closes. When this happens, no crash report pops up. I am on Win7. There doesn't seem to be any rhyme or reason to the closing, except it crashes when it is in idle state (I am using other applications like outlook or excel). The most recent crash report is: bp-15fafe4d-2cdc-4acc-8d2f-d3af42140321

Gekozen oplossing

That is a problem with the McAfee SiteAdvisor (McBrwCtl.dll).

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekozen oplossing

That is a problem with the McAfee SiteAdvisor (McBrwCtl.dll).

linderdm
linderdm Vraageigenaar
more options

So what do I do about this? That is something corporate has installed that I can't control. Prior to 28.0, it wasn't a problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to contact your IT department for support.

I see a SiteAdvisor plugin in your System Details List, so you can try to disable this plugin.