Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When new page is opened it is completely blank and there are no search bars to type in web address

  • 2 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

caralyne
caralyne
more options

I just upgraded Mozilla on my Windows HP Computer. The only time I can search the web is when I immediately open Mozilla and the GOOGLE home page is set. Otherwise, when I open a new tab there is no bar to type in the web address that I would like to go to.

I just upgraded Mozilla on my Windows HP Computer. The only time I can search the web is when I immediately open Mozilla and the GOOGLE home page is set. Otherwise, when I open a new tab there is no bar to type in the web address that I would like to go to.

Alle antwoorden (2)

TheOldFox
TheOldFox
more options

You may be in Full Screen Mode. Tap the F11 key once to see if your toolbars reappear. The F11 key will toggle Full Screen Mode on and off with each tap.

Be sure that the Navigation Toolbar is checked so that it will be displayed (your Location/URL and Search bars are on the Navigation Toolbar by default, unless you moved/removed them).

The top of your window may be off screen.

Bewerkt door TheOldFox op

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.