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Problem with slideshow on "The Blaze" website

  • 6 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van cor-el

CADperson
CADperson
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After the latest Firefox update, the slideshow at the top of the page on "The Blaze" does not show up. The buttons cycle through, but the images don't show up (just on my little netbook computer.) It works in IE and on my other computers. I don't have adblock. I have very few add-ons and junk on this computer.

Thanks.

After the latest Firefox update, the slideshow at the top of the page on "The Blaze" does not show up. The buttons cycle through, but the images don't show up (just on my little netbook computer.) It works in IE and on my other computers. I don't have adblock. I have very few add-ons and junk on this computer. Thanks.

Gekozen oplossing

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto

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dumdidadida
dumdidadida
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Gekozen oplossing

Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto

CADperson
CADperson Vraageigenaar
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Hi dumdidadida,

It worked! Going to Troubleshooting and then "reset Firefox" did the trick. I've never had to do that before and was a little reluctant to possibly mess things up by resetting, but it worked like a charm.

Thank you very much.

dumdidadida
dumdidadida
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You're welcome :)

cor-el
cor-el
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  • Top 10 Contributor
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If it happens again then first try this:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

If it does work in Firefox Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
CADperson
CADperson Vraageigenaar
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Thank you, cor-el. Will save this for future problems. Appreciate your input.

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome

Note that a "Reset" creates a new profile and tries to import some settings from the old profile leaving the old profile intact, including the cache folder (about:cache) that can take up to 1 GB.