Your User Agent string shows that you are using Firefox 3.5.7.

Perform the steps mentioned in Reset Your User Agent section in the following link:

• How to reset the default user agent on Firefox
• Restart Firefox

Check and tell if its working.

After you perform the above steps, go to Help Menu -> About Firefox

• which version is displayed here now ??

Thanks mha007 for your prompt reply. Sadly, your suggestion does not work - at least for me. It is now 9.45pm in Adelaide South Australia and maybe my head is not functioning as it should. Perhaps I will just soldier on with the current version - it seems to work fine. I was just a little ambitious. Again thanks for your assistance. Regards Warren

Help Menu -> About Firefox

• which version is being displayed now ??

-> Uninstall Firefox from your computer

• DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
• Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

• http://www.mozilla.com/en-US/firefox/new/
• http://www.mozilla.com/en-US/firefox/central/
• http://www.mozilla.com/en-US/firefox/fx/
• http://www.mozilla.com/en-US/firefox/all.html

-> How to install Firefox on Windows

Check and tell if its working.

Hi mha007

I am pleased to report that the uninstall and install passed off without a hitch. I have been away for several days and have just now returned home.

I now have current Firefox!

Thank you again for your very simple advice.

Best Wishes

Warren

Glad to hear it

I have installed 25 times cleared and installed again but firefox says I need new version. I am now ready to hang myself with frustration

-> Run as Administrator

-> Updates reported when running newest version

• http://kb.mozillazine.org/Updates_reported_when_running_newest_version

-> Software Update not working properly

• http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly

Check and tell if its working.