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Download of xml file is incomplete

  • 3 antwoorden
  • 5 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

jasper.floor@m4n.nl
jasper.floor@m4n.nl
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We have a system which serves xml files (datafeeds of products). Some customers have reported problems with downloading feeds. Further analysis showed that they were getting incomplete downloads. This problem could be circumvented by downloading in another browser. I have not been able to reproduce this problem in Opera 11.5, FF4, FF6 under Ubuntu nor in FF3.6, FF4, FF5, FF6 in windows.

I have seen the problem occur and it is reproducible on systems where it fails. Unfortunately I do not have ready access to these systems nor am I allowed to go bugging customers directly. I do have access to a system of an account manager who has the same problem. I am including debug information from her machine. Note the debug information is in dutch (where language is applicable)

We have a system which serves xml files (datafeeds of products). Some customers have reported problems with downloading feeds. Further analysis showed that they were getting incomplete downloads. This problem could be circumvented by downloading in another browser. I have not been able to reproduce this problem in Opera 11.5, FF4, FF6 under Ubuntu nor in FF3.6, FF4, FF5, FF6 in windows. I have seen the problem occur and it is reproducible on systems where it fails. Unfortunately I do not have ready access to these systems nor am I allowed to go bugging customers directly. I do have access to a system of an account manager who has the same problem. I am including debug information from her machine. Note the debug information is in dutch (where language is applicable)

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

More:

jasper.floor@m4n.nl
jasper.floor@m4n.nl Vraageigenaar
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Thanks for the answer. I believe I did try that. Probably should've mentioned it.

cor-el
cor-el
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  • Top 10 Contributor
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Files are only incomplete if there are server problems with sending the file or the connection gets interrupted otherwise by security software or proxies that cause delays.
Firefox normally won't abort a file request (GET) from a server.