Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

AVG Safe Search is not compatable with FireFox 6. I went through the steps from the website, but they don't help. Can it be enabled again?

  • 6 antwoorden
  • 275 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van silkphoenix

sassimo03
sassimo03
more options

I restarted FireFox again in safe mode, cleared all of my cache and cookies, and nothing seems to be helping. I even tried to go through my userface of AVG Free edition 2011, but I didn't even have the options it was telling me to go through.

I restarted FireFox again in safe mode, cleared all of my cache and cookies, and nothing seems to be helping. I even tried to go through my userface of AVG Free edition 2011, but I didn't even have the options it was telling me to go through.

Alle antwoorden (6)

Andrew
Andrew
  • Moderator
more options

See Re-enable add-ons that were disabled when updating Firefox

Cheng Wang
Cheng Wang
more options

AVG has an update to their extension but you may need to do a manual update:

http://free.avg.com/us-en/faq?num=2966

When updating, make sure that you quit Firefox first.

Andy.c
Andy.c
more options

Latest info from AVG is that they will have an update for Safe search before end of August.

Andy.c
Andy.c
more options

Also this from AVG: Please rest assured you are still protected by AVG even if you have already upgraded to Firefox 6.0. The AVG Active Surf Shield component is still checking all data and will prevent you from accessing malicious content even though search results verdict icons are not available temporarily.

silkphoenix
silkphoenix
more options

I had chatted with AVG Tech Help. They have confirmed that AVG Safe Search is still NOT compatible with Firefox 6 yet, only the AVG Toolbar is. They are working on it right now and will release the next update once it is done.


Here's the information from AVG forum, read the last post by DrDemento:

http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=170885#post_170885

silkphoenix
silkphoenix
more options

I just want to let you all know that if you upgrade your AVG to AVG 2012, your AVG Safe Search will be compatible with Firefox 6 and back on the add-on list (AVG Safe Search 12.0.0.1787). I have the paid version, so I am not sure about the Free version.