Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

cannot set one password for same account on two laptops

  • 2 antwoorden
  • 1 heeft dit probleem
  • 13 weergaven
  • Laatste antwoord van MrTomFizz

more options

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I use the email & password for my Firefox account, it says wrong password, so I go back to my original and confirm that he email & password for my Firefox account is indeed correct. I thus click forgot & rest password on my new laptop and successfully register it as my Firefox account. However, when I go back to my original laptop, I find I have been looged out, and when I try to sign in, it says wrong password! I have gone back & forth resetting the password, and every time it's the same. can you help please?

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I use the email & password for my Firefox account, it says wrong password, so I go back to my original and confirm that he email & password for my Firefox account is indeed correct. I thus click forgot & rest password on my new laptop and successfully register it as my Firefox account. However, when I go back to my original laptop, I find I have been looged out, and when I try to sign in, it says wrong password! I have gone back & forth resetting the password, and every time it's the same. can you help please?

Alle antwoorden (2)

more options

Can you login to the Firefox account via this web page?

more options

Only one machine at a time. For example, I had to sign in on this laptop in order to post a reply and it claimed my password was incorrect, so i had to reset with the very same password it told me was incoorect and although I have now signed in and am replying, my other laptop immediately disconected from my Firefox account and when I tried to sign in, it tells me that the password I had used just minutes before is now incorrect. So, when I want to sign in on that laptop again, I'll have to reset (with the very same password) there and it will immediately disconnect this laptop from my Firefox account, and I will have to reset this one! No problem resetting each laptop with exactly the same password, but only one machine at a time. Never the twain shall meet!