Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Nothing Loads

  • 3 antwoorden
  • 1 heeft dit probleem
  • 16 weergaven
  • Laatste antwoord van James

more options

My Firefox stopped working and now no pages load, cant access the setting, passwords, etc. i can write an adress in the search bar but it just wont load, no endless loading just a greyed out icon. I Have reinstalled firefox multipletimes aswell as refreshed it.

My Firefox stopped working and now no pages load, cant access the setting, passwords, etc. i can write an adress in the search bar but it just wont load, no endless loading just a greyed out icon. I Have reinstalled firefox multipletimes aswell as refreshed it.
Gekoppelde schermafbeeldingen

Gekozen oplossing

Do you use Webroot (security software)?

Webroot has been identified as blocking 64-bit Firefox 97 from running properly:

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

Do you use Webroot (security software)?

Webroot has been identified as blocking 64-bit Firefox 97 from running properly:

more options

bg07901 said

After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations