Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

All my bookmarks and data gone after Firefox restart

  • 3 antwoorden
  • 1 heeft dit probleem
  • 66 weergaven
  • Laatste antwoord van FredMcD

xrickgomezx
xrickgomezx
more options

Please help me, all my bookmarks are gone and everything is set to default. I also checked my history and there is nothing. All have been wiped out. I restarted my firefox because it detects my letters as keyboard shortcuts , I tried to exit and open it first but it is still there. Then, I used troubleshoot mode to restart the firefox. It was fixed after that but after using firefox for a while I noticed all my bookmarks are gone, then, checked everything was gone. I tried restoring bookmarks by profiles but firefox didn't create a profile it was only a default profile in there. I haven't log in my account on this device because i forgot. Please help I really those bookmarks back. It is very important for my work and most of my research references are my bookmarks.

Please help me, all my bookmarks are gone and everything is set to default. I also checked my history and there is nothing. All have been wiped out. I restarted my firefox because it detects my letters as keyboard shortcuts , I tried to exit and open it first but it is still there. Then, I used troubleshoot mode to restart the firefox. It was fixed after that but after using firefox for a while I noticed all my bookmarks are gone, then, checked everything was gone. I tried restoring bookmarks by profiles but firefox didn't create a profile it was only a default profile in there. I haven't log in my account on this device because i forgot. Please help I really those bookmarks back. It is very important for my work and most of my research references are my bookmarks.

Gekozen oplossing

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

FredMcD
FredMcD
more options

Gekozen oplossing

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

xrickgomezx
xrickgomezx Vraageigenaar
more options

Thank you so much! There is a old firefox folder. Thank you again, now I got all of it back.

FredMcD
FredMcD
more options

Glad to help. Safe Surfing.