Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

two step authenication required

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van FredMcD

more options

My checking account and Gmail require 2 step authentication. I am given the option to have to do this in the future. I do select that option but continue to need this authentication. I contacted my bank bout my checking and was told to use <Microsoft Edge. I used another browser and my problem is resolved. My bank thinks it has to do with security setting in Firefox. I do not have this problem on my Ipad either using apple browser. Google has only recently began requiring this 2 step authentication. I just tried this with Gmail on my Microsoft Edge browser and did not have this problem.' I guess I need change in my Firefox settings but need help. </p>

My checking account and Gmail require 2 step authentication. I am given the option to have to do this in the future. I do select that option but continue to need this authentication. I contacted my bank bout my checking and was told to use <Microsoft Edge. I used another browser and my problem is resolved. My bank thinks it has to do with security setting in Firefox. I do not have this problem on my Ipad either using apple browser. Google has only recently began requiring this 2 step authentication. I just tried this with Gmail on my Microsoft Edge browser and did not have this problem.' I guess I need change in my Firefox settings but need help.

Alle antwoorden (1)

more options

The 2 step authentication is a website setting.


Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac