Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?

  • 2 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van FredMcD

more options

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

Alle antwoorden (2)

more options

hello daniella,

windows.old pertains/has your old o.s. It is created when windows is updraded to a newer version

in regards to your firefox, why did you not simply allow the former version to be upgraded instead of unistalling it?

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update