Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Ghost emails

  • 1 antwoord
  • 1 heeft dit probleem
  • 18 weergaven
  • Laatste antwoord van sfhowes

more options

Whenever I archive with Mailstore, emails from long ago(2016) are in the archive, even though they were deleted years ago. I delete them from Mailstore, run the archive again, and they get archived from T-bird again.

I'd normally think that this is a Mailstore glitch, but when I search Thunderbird, those emails don't show up, but lots of other emails that have long been deleted show up in the Search List. I double-click to open these, and they don't actually seem to be there. I'm guessing they are still recorded in the profile database somewhere.

How can I eliminate these 'ghost' entries?

Whenever I archive with Mailstore, emails from long ago(2016) are in the archive, even though they were deleted years ago. I delete them from Mailstore, run the archive again, and they get archived from T-bird again. I'd normally think that this is a Mailstore glitch, but when I search Thunderbird, those emails don't show up, but lots of other emails that have long been deleted show up in the Search List. I double-click to open these, and they don't actually seem to be there. I'm guessing they are still recorded in the profile database somewhere. How can I eliminate these 'ghost' entries?

Alle antwoorden (1)

more options

Try rebuilding the global database:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

That usually fixes the problem of messages 'found' in searches but appearing empty.