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It began with Firefox Sync...and then I lost a lot of files

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  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van MLHE

MLHE
MLHE
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Firefox Sync asked me to log in...and I did...but did not change my password...and the next thing I saw was that all data I'd saved to my Desktop was gone. It was repopulated by the backup service, but everything came back jumbled and unorganized. (For example, some very old files, from 2011, were now on the desktop.) When I went into the Word for Mac app, most of my documents were gone. I asked the backup service to repopulate, but I have nearly 300,000 files and after 48 hours only 1100 files were restored (or re-written?). At that point, I took the laptop to a data recovery service, they examined the solid state drive, and found no data to recover. Is there anyone who can give me an explanation of what happened, and a solution for how to get my files back?

Firefox Sync asked me to log in...and I did...but did not change my password...and the next thing I saw was that all data I'd saved to my Desktop was gone. It was repopulated by the backup service, but everything came back jumbled and unorganized. (For example, some very old files, from 2011, were now on the desktop.) When I went into the Word for Mac app, most of my documents were gone. I asked the backup service to repopulate, but I have nearly 300,000 files and after 48 hours only 1100 files were restored (or re-written?). At that point, I took the laptop to a data recovery service, they examined the solid state drive, and found no data to recover. Is there anyone who can give me an explanation of what happened, and a solution for how to get my files back?

Alle antwoorden (2)

veronika
veronika
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Good morning) as I read in this post data of browser can be in data files . so u can try to recover your data . better read this post because my englis not so good in IT )) https://hetmanrecovery.com/recovery_news/how-to-recover-bookmarks-history-stored-password-auto-fill-form-data-mozila-firefox.htm#id3

Bewerkt door veronika op

MLHE
MLHE Vraageigenaar
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Thank you, Veronika, for trying to give me assistance. This seems to be a complicated problem that no one understands.