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install an add-on it says "only with Firefox - get Firefox Now"

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When I try to install an add-on it says "only with Firefox - get Firefox Now" and I am doing this from Firefox which I updated to the latest version before trying to install the add-on

When I try to install an add-on it says "only with Firefox - get Firefox Now" and I am doing this from Firefox which I updated to the latest version before trying to install the add-on

Gekozen oplossing

I went into about:config and searched for user agent then removed anonymized by Abelssoft 1397394576 from the string and also changed it from NT 6.2 to NT10.0 as I am using Windows 10. retied to install add-on, all worked like a dream. Thank you for the help

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Aanvullende systeemdetails

Geïnstalleerde plug-ins

  • Shockwave Flash 32.0 r0

Toepassing

  • Useragent: Mozilla/5.0 (Windows NT 6.2; rv:70.0.1) Gecko/20100101 Firefox/70.0.1 anonymized by Abelssoft 1397394576

Meer informatie

jscher2000
  • Top 10 Contributor
8957 oplossingen 73389 antwoorden

Hi Dave-Fr, it's because you are using some software that modifies your browser identification in a way that the Add-ons site doesn't understand. To this forum, your Firefox identified itself as

Mozilla/5.0 (Windows NT 6.2; rv:70.0.1) Gecko/20100101 Firefox/70.0.1 anonymized by Abelssoft 1397394576

Are you using "GoogleClean" or "GClean" or other Abelssoft software?

Hi Dave-Fr, it's because you are using some software that modifies your browser identification in a way that the Add-ons site doesn't understand. To this forum, your Firefox identified itself as Mozilla/5.0 (Windows NT 6.2; rv:70.0.1) Gecko/20100101 Firefox/70.0.1 '''anonymized by Abelssoft 1397394576''' Are you using "GoogleClean" or "GClean" or other Abelssoft software?
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Vraageigenaar

I am using AntiBrowserSpy from Abelssoft

I am using AntiBrowserSpy from Abelssoft
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jscher2000
  • Top 10 Contributor
8957 oplossingen 73389 antwoorden

See whether they can stop modifying your user agent string with their advertising.

See whether they can stop modifying your user agent string with their advertising.
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cor-el
  • Top 10 Contributor
  • Moderator
17860 oplossingen 161609 antwoorden

Any addition to the user agent apart from Firefox/70.0.1 makes the Add-ons website fail. You can try to save the extension (right-click and use "Save Link As") and install the extension locally via the about:addons page (click the cogwheel button).

Any addition to the user agent apart from Firefox/70.0.1 makes the Add-ons website fail. You can try to save the extension (right-click and use "Save Link As") and install the extension locally via the about:addons page (click the cogwheel button).
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Gekozen oplossing

I went into about:config and searched for user agent then removed anonymized by Abelssoft 1397394576 from the string and also changed it from NT 6.2 to NT10.0 as I am using Windows 10. retied to install add-on, all worked like a dream. Thank you for the help

I went into about:config and searched for user agent then removed anonymized by Abelssoft 1397394576 from the string and also changed it from NT 6.2 to NT10.0 as I am using Windows 10. retied to install add-on, all worked like a dream. Thank you for the help
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Bangemout® 0 oplossingen 1 antwoorden

I don't have those fields...

"searched for 'user agent' then removed anonymized by Abelssoft 1397394576 from the string and also changed it from NT 6.2 to NT10.0 as I am using Windows 10.

I don't have those fields... "searched for ''''''user agent'''''' then removed '''anonymized by Abelssoft 1397394576''' from the string and also changed it from '''NT 6.2 to NT10.0 '''as I am using Windows 10.
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the-edmeister
  • Top 25 Contributor
  • Moderator
5433 oplossingen 40564 antwoorden

Bangemout® said

I don't have those fields... "searched for 'user agent' then removed anonymized by Abelssoft 1397394576 from the string and also changed it from NT 6.2 to NT10.0 as I am using Windows 10.

Please start your own support thread here: https://support.mozilla.org/en-US/

''Bangemout® [[#answer-1290877|said]]'' <blockquote> I don't have those fields... "searched for ''''''user agent'''''' then removed '''anonymized by Abelssoft 1397394576''' from the string and also changed it from '''NT 6.2 to NT10.0 '''as I am using Windows 10. </blockquote> Please start your own support thread here: https://support.mozilla.org/en-US/
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