Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

The ESR was downloaded and installed and the firefox browser is not recognizing it. How can I make it work?

  • 1 antwoord
  • 1 heeft dit probleem
  • 57 weergaven
  • Laatste antwoord van TyDraniu

cltuma
cltuma
more options

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

Alle antwoorden (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

cltuma said

My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

The conclusion is that your applications require the previous ESR (52), not the new one. Ask your IT department.