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Couldn`t get to sync settings tab after password changed

  • 4 antwoorden
  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van AntonTrepnau

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While i was adding new device to sync, found out i forgot the password. Password change procedure seemed worked fine, the new device got connected. But now i can`t change password at one of the old devices, the sync settings tab in about:preferences just refuse to open, when i click it previously opened tab remains. Please advise.

While i was adding new device to sync, found out i forgot the password. Password change procedure seemed worked fine, the new device got connected. But now i can`t change password at one of the old devices, the sync settings tab in about:preferences just refuse to open, when i click it previously opened tab remains. Please advise.

Alle antwoorden (4)

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Hi AntonTrepnau,

On your old device, if you go to the link below, do you have your account options panel ?

https://accounts.firefox.com/settings?service=sync&entrypoint=menupanel

Romain

Bewerkt door Romain op

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Hi, Romain Thanks for reply. Yes, i get my account options page via your link on my old device (PC). However, in devices&apps list i see only my new device (Laptop). FF on my old PC keeps suggesting me to reconnect to sync and refusing to show related settings tab. Could it help if i change password again via your link?

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Yes it could be an idea. You can always try and see how this behaves.

Romain

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Romain, thanks, it helped with the main problem. Now both devices are in sync. However, that bug with settings tab on PC persists. I still can`t view it.