Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Javascript problem

  • 6 antwoorden
  • 18 hebben dit probleem
  • 28 weergaven
  • Laatste antwoord van denisgil

more options

I am not sure from exactly when but recent update cause JavaScript to stop working. I have the latest version

The reset did not work and I turned every 'Javascript options to true as a test. I also flush any cache. My site still does not work (only in firefox)

Here is the web site: www.rch.ca   

The home page bubble should scroll down in the main page, and other bubbles (on other section of the main page) are not shown if I am scrolling down myself with the mouse.

I am not sure from exactly when but recent update cause JavaScript to stop working. I have the latest version The reset did not work and I turned every 'Javascript options to true as a test. I also flush any cache. My site still does not work (only in firefox) Here is the web site: www.rch.ca The home page bubble should scroll down in the main page, and other bubbles (on other section of the main page) are not shown if I am scrolling down myself with the mouse.

Gekozen oplossing

Hi,

Thanks for the follow-up. We found the problem. Google maps infobox was not supported anymore. Other browser had no problem with it so I guess firefox is just more strict about it. I will see if I can update JQuery has it might have some dependencies.

Thanks Again

Dit antwoord in context lezen 👍 1

Alle antwoorden (6)

more options

Javascript is built into Firefox.

http://kb.mozillazine.org/JavaScript_is_not_Java

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 101 Release date July 2016 http://java.com/en/download/manual.jsp

more options

I had Java 1.7 and update to the latest as indicated. I still have the same problem. Did you tried my site on your side ? Do you need more information from me in order to find-out what is going-on.

Denis

more options

This is the best I can do; https://java.com/en/download/help/ Java Help Center

more options

I will try to dig-in in more detail but since this is happening only with your browser I might recommend to my visitors to change browser ! Even IE is working and normally it is the one that had most of the problems. I taught I would have more support from your team.

more options

Could you update jQuery? There seems to be a version conflict:

When I open Firefox's web console below your page (Ctrl+Shift+k, or the Developer menu) and paste the following and press Enter --

console.log(jQuery().jquery);

-- the current version is 1.7.2. I think it's because this file:

http://rch.ca/wp-content/themes/multi/js/plugins.js

is loading after this file:

http://rch.ca/wp-includes/js/jquery/jquery.js?ver=1.11.3

(which you also might want to update, but first things first).

more options

Gekozen oplossing

Hi,

Thanks for the follow-up. We found the problem. Google maps infobox was not supported anymore. Other browser had no problem with it so I guess firefox is just more strict about it. I will see if I can update JQuery has it might have some dependencies.

Thanks Again

Bewerkt door denisgil op