Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Suddenly get error msg when try to go to myYahoo home page.

  • 1 antwoord
  • 1 heeft dit probleem
  • 20 weergaven
  • Laatste antwoord van cor-el

more options

Mar 4th 2016, about 4:00 PM PST, no longer can access MYYahoo from FireFox. Works fine on Safari.

Mar 4th 2016, about 4:00 PM PST, no longer can access MYYahoo from FireFox. Works fine on Safari.

Bewerkt door cor-el op

Alle antwoorden (1)

more options

I had missed the Troubleshooting data that you added to this reply so I will unlock it and lock the other question instead.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window