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Print Screen Does Not Work

  • 2 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van rahuldecoded

gohanman
gohanman
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Windows 10. Print Screen does not work if Firefox's window has input focus. The only application that seems to be affected if Firefox. If I open an application with a small window like calculator and take a screen shot with Firefox visible *behind* the other app, that works just fine.

This is a very, VERY minor problem but seem really odd.

Windows 10. Print Screen does not work if Firefox's window has input focus. The only application that seems to be affected if Firefox. If I open an application with a small window like calculator and take a screen shot with Firefox visible *behind* the other app, that works just fine. This is a very, VERY minor problem but seem really odd.

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
rahuldecoded
rahuldecoded
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.