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Shockwave player keeps crashing.

  • 1 antwoord
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van FredMcD

Raven0229
Raven0229
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playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.

bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM

not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.

I hope you can help me with this.

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here. bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something. I hope you can help me with this.

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FredMcD
FredMcD
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Your System Details shows;

Installed Plug-ins

Shockwave Flash 17.0 r0 Shockwave Flash 16.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html

The crash report flagged these programs;

Signature hang

Process Type plugin Shockwave Flash Version:17.0.0.169

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: