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Blank 'window' appears and won't let me proceed in Firefox

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van philipp

oravocal
oravocal
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Dialog window 

  - w/o words, 
  - with a darkened button that has no text
  - a '?' appears in front of web page).

Only menu option is FIREFOX, so I can't proceed with the browser

When I 'blindly' select the button or the '?', nothing happens

I have 

- restarted my MacBook Pro (OS X Yosemite - v. 10.10.2)
- un-istalled/ re-installed Firefox
Dialog window - w/o words, - with a darkened button that has no text - a '?' appears in front of web page). Only menu option is FIREFOX, so I can't proceed with the browser When I 'blindly' select the button or the '?', nothing happens I have - restarted my MacBook Pro (OS X Yosemite - v. 10.10.2) - un-istalled/ re-installed Firefox

Gekozen oplossing

hi oravocal, this might be an issue caused by the aol toolbar. please try launching firefox into safemode by pressing the shift key after you double-click its desktop icon, go to the firefox menu ≡ > addons > extensions and disable the toolbar there. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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philipp
philipp
  • Moderator
more options

Gekozen oplossing

hi oravocal, this might be an issue caused by the aol toolbar. please try launching firefox into safemode by pressing the shift key after you double-click its desktop icon, go to the firefox menu ≡ > addons > extensions and disable the toolbar there. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems