Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't open firefox in safe mode -- firefox is frozen, I can't open the firefox menu, and I can't quit to reopen in safe mode

  • 3 antwoorden
  • 3 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

HelpPlease876
HelpPlease876
more options

-I am on a Mac. -Firefox was behaving strangely, so I quit it. -Upon attempting to reopen firefox, the situation occurred. -Firefox is frozen. -I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.) -I can not open it in safe mode because I can not force quit it either. -In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it. -I got no error message. -In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it.

To the solution... -Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode. -As I said, it says firefox is open but I can not interact with it. -I can not restart my computer because it says firefox is open. -I can not delete firefox because it says firefox is open.

I am posting this from Safari.

Please help, and thank you in advance.

-I am on a Mac. -Firefox was behaving strangely, so I quit it. -Upon attempting to reopen firefox, the situation occurred. -Firefox is frozen. -I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.) -I can not open it in safe mode because I can not force quit it either. -In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it. -I got no error message. -In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it. To the solution... -Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode. -As I said, it says firefox is open but I can not interact with it. -I can not restart my computer because it says firefox is open. -I can not delete firefox because it says firefox is open. I am posting this from Safari. Please help, and thank you in advance.

Alle antwoorden (3)

Scott
Scott
more options

With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox?

There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window: 

/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode

Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.

HelpPlease876
HelpPlease876 Vraageigenaar
more options

Scott said

With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox? There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window: 
/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode

Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.

The Terminal command worked like a charm, thanks.

FredMcD
FredMcD
more options

While in Safe Mode, change to the default theme. Is the problem gone?