Firefox crashes
To whom it may concern,
I can't use Firefox. I don't know why? I try everything that I can fond on the website, but I still crash. Please help me to fix it. I have a lot of important thing that already booked mark on Firefox. I already submitted the report about my crashes too many time, but no one help me to fix it—even email me back.
Thanks for helping me.
Gekozen oplossing
thanks, this appears to be an issue with an old "Facebook Photo Uploader" plugin - you can try to remove it like described at https://www.ehow.com/how_11399690_delete-upload-pictures-facebook-mobile.html
this crash will be fixed in firefox 34, which you can get right now as beta version from https://www.mozilla.org/firefox/beta/
Dit antwoord in context lezen 👍 1Alle antwoorden (5)
hello siravich, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
Sure
Thanks
Gekozen oplossing
thanks, this appears to be an issue with an old "Facebook Photo Uploader" plugin - you can try to remove it like described at https://www.ehow.com/how_11399690_delete-upload-pictures-facebook-mobile.html
this crash will be fixed in firefox 34, which you can get right now as beta version from https://www.mozilla.org/firefox/beta/
Wow thanks a lot. I use firefox 34 now, and it works. So, I need to stick with this version or I can updated it when it tell me to update. By the way the article that you can to me it show how to remove from movie version right? but I use it with my MAC. So, is it the same?
PS. I appreciate your help.
yeah, sorry the article i've linked to doesn't appear to properly address the issue at hand...
here is a nother description on how to remove the plugin on a mac:
"Older versions of the Facebook (Photo Uploader?) plugin "fbplugin" will cause Firefox to crash, often on browser startup, on Mac OS X 10.10 Yosemite. To resolve, remove the file fbplugin from user Library (~/Library) Internet Plug-ins folder, which is hidden by default - see Show hidden files and folders." source. http://kb.mozillazine.org/Firefox_crashes#Plugins