Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

The verification email was inisially "outdated" and now when I try to connect/activate/reset-password, I get "unexpected errors" and "invalid tokens".

more options

I tried to set up Sync on my smartphone. I had an "old format" account and started setting up a new one.

The verification email was immediately "outdated".

Since : -When I request a new email (on mobile) it says it could not be sent. -When I try and validate my email (on desktop) nothing happens. -When I try and connect, I get an "Invalid Token" error. -When I tried to "reset my password", the link "encountered an error". -I can no longer sync my devices with the "old" method.

EDIT : I tried creating an account with another email... same problem.

I tried to set up Sync on my smartphone. I had an "old format" account and started setting up a new one. The verification email was immediately "outdated". Since : -When I request a new email (on mobile) it says it could not be sent. -When I try and validate my email (on desktop) nothing happens. -When I try and connect, I get an "Invalid Token" error. -When I tried to "reset my password", the link "encountered an error". -I can no longer sync my devices with the "old" method. EDIT : I tried creating an account with another email... same problem.

Bewerkt door DreamingDwarfLord op

Alle antwoorden (1)

more options

Seems to have resolved itself... Anyone can confirm ?