Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes on start after last update

  • 1 antwoord
  • 7 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van philipp

markusrex
markusrex
more options

After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

After the most recent automatic update Firefox crashes each time I start it. Have deinstalled it, downloaded fresh Installation files, installed these - still crashes.

Gekozen oplossing

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/
Dit antwoord in context lezen 👍 2

Alle antwoorden (1)

philipp
philipp
  • Moderator
more options

Gekozen oplossing

hello markusrex, this seems to be fairly prolific startup crash at the moment. other affected users have reported that it's solvable through a clean reinstall:

  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) - delete the whole firefox program folder manually
  3. try reinstalling the browser with a fresh copy from https://www.mozilla.org/firefox/all/