Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Every search I search the results are in Chinese/Japanese (Charaters). Why?

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

When I search an item it comes up in Asian Characters instead of English, I have reset my computer and deleted and reinstalled Firefox but it still happening. Can you fix it?

When I search an item it comes up in Asian Characters instead of English, I have reset my computer and deleted and reinstalled Firefox but it still happening. Can you fix it?

Alle antwoorden (1)

more options

You can check the connection settings.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can check for corrupted and duplicate fonts and other font issues: