Thunderbird Community Forum

1. Can we white label Thunderbird? Is there a cost associated with it? 2. Is there a cost for the enterprise AI extension used on Thunderbird, and how secure is the user data from being exposed while using the extension? 3. For the Thunderbird enterprise, is there a cost attached to it?

I have multiple email accounts on Thunderbird (on MX Linux)... att.net, gmail.com and aol.com

While traveling without my computer, i had to reset my aol password on my iphone.

Now that I'm back at my desk, and being unable to find how to change the aol password on Thunderbird, I deleted the AOL imap account and have tried much of today to add a new AOL account.

In the past, I could create an 'app password' within AOL (browser) and use that password in Thunderbird... but that is no longer working.

Any guidance/suggestions?

I am running the latest Thunderbird version 140.17.0esr (64-bit) available in my MX Linux.

when trying to download email today, says certificate for inbound.att.net is not trusted. android email and browser email are OK.

Hello,

I am having a problem with Thunderbird on Windows when connecting my Gmail/Google Workspace account through IMAP.

The Google account authentication completes successfully and Thunderbird appears to connect to the account, but no email messages are displayed in the Inbox.

Here is what I have checked so far:

I am using Thunderbird on Windows. The email account is a Gmail/Google Workspace account. The account has been added to Thunderbird successfully. I signed in through Google's normal authentication/OAuth process. The account shows as connected in Thunderbird. IMAP is enabled and working on the Gmail side. Gmail webmail works normally and all my emails are visible there. Thunderbird displays the account and its folders. However, the Inbox contains no messages at all. I have checked the Subscribe section, but it does not show additional folders that I can subscribe to. I have already removed and re-added the account. I have also completely uninstalled and reinstalled Thunderbird and signed in again. The same problem remains after the fresh installation. The problem is therefore not simply that the account cannot authenticate; Thunderbird appears to connect, but it is not downloading/displaying the messages.

I would like to understand what could be preventing Thunderbird from synchronizing the Gmail IMAP mailbox.

Could this be related to:

Thunderbird's IMAP synchronization/cache, the Gmail IMAP folder/root settings, the Thunderbird profile, an IMAP subscription issue, OAuth2 authentication, Gmail's IMAP labels/folder mapping, or a corrupted Thunderbird preference/profile setting?

I would appreciate detailed troubleshooting steps to determine why Thunderbird can connect to the Gmail account but does not populate the Inbox with messages.

I can provide screenshots of the Account Settings, Server Settings, Synchronization & Storage, Gmail IMAP settings, or Thunderbird error/connection logs if required.

Thank you.