Showing questions tagged:

Automatically deleting emails from server when downloaded into Thunderbird

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two p… (read more)

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two places . At the moment after reading the email and saving it to a folder I have to log into my internet provider and delete the email.

Open 5

Unsent Message Folder in Wrong Place

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > … (read more)

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > I recently installed Thunderbird's Mail Merge Add-On to send mass individual emails to classmates for a school reunion. Doing it this way will allow me to track individual bad emails. I have a total of 3621 emails. > I created a new Gmail Account for this purpose. > There is a concern to not send too many emails out at once to avoid getting flagged and suspended by Gmail as a Spam Account. (Limits of 50 to 500 per 24 hr period have been suggested to avoid this), so scheduling bursts of emails over a period of time is necessary. > The Mail Merge Add-On has 3 output choices, Save as Drafts, Send Later, Send Now. (The instructions warn against using Send Now) > I tried the Save as Drafts function and it performed as promised, creating 3621 individual customized emails in my Account's Draft folder. This, however, makes it so you have to send each email individually. > When I tried the Send Later function, it appeared to work, but a Local Folders > Unsent Messages folder never appeared. I searched all my other email accounts and finally found it in the one Old Defunct email account list that I never use anymore. It does appear to have created all 3621 emails. > I tried to Drag & Drop it into the Local Folders stack, but received an error message that a folder of that name already exists there, even though it does not appear in the list of folders. > I tried repairing folders, compressing folders and was not able to move it or even create a new one of that name and copy the contents. > I would like advice on how to proceed to complete moving/copying the Unsent Messages folder to its proper location in the Local Folders stack. Thank you! greg

Open 3

Can't connect to one specific mail server in one specific network, other providers work.

Hello community, at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network… (read more)

Hello community,

at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network or settings in Thunderbird happened prior to this.

Here's what I tried so far and things I can rule out:

  • same problem appears on all devices (desktop and laptop PCs) in our office
  • our work mail server is online and working, I can access everything using the webmail-interface in the office network
  • new installation of Thunderbird without any profiles and fresh account confguration doesn't solve the problem
  • I can connect to our mail provider and send and receive mail when using my home network or my personal phone hotspot
  • I can connect to my private mail provider using Thunderbird while in the office network
  • troubleshooting mode doesn't solve the issue
  • renewing the internet connection on our router temporarily/once allowed some devices to receive mail
  • pinging the mail server (mailserver.[workdomain].de, no specific port) via command line was successful while Thunderbird was unable to connect to the mail accounts

IMAP-Log returns the following error codes:

  • D/IMAP URL failed with code 0x804b000e
  • D/IMAP URL failed with code 0x804b001e

I would be glad if somebody could help me out. If you need any more details I'll provide them. Thanks in advance!

Open 1

After the last Thunderbird update I cannot send e-mails but still receive emails as usual. When sending I get a error message Must issue a STARTTLS command but all settings seems to be OK

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For mor… (read more)

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For more info, go to https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. ffacd0b85a97d-47aa0f2186bsm33992962f8f.36 -gsmtp. Please verify that your email address is correct in your account settings and try again.

Note: I could not find the suggested specifications as indicated in the error message!

I did not change anything, the sending error occurred suddenly , all my settings IMAP Mail Server Port 993 SSL/TLS OAuth2 and SMTP Port 465 are still set to default. I changed also the SMTP to an new shown default 587 but non of this settings resolved the problem

Solved 3

Sending of message failed - connection timed out.

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thund… (read more)

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thunderbird emails (current/up-to-date version) were taking several minutes to finish sending. After sending 3 successfully, but slowly, all further emails failed, as per image attached. My wife's computer, using the same email provider, etc, was working okay. I checked and compared the account setting, and they were slightly different (no idea why) so I altered mine to match the other PC. That didn't make any difference anyway. Then (a few hours later) my wife's PC started having the same problems as mine, as if it's a spreading disease. Could it be a virus? Thanks.

Solved 3

I have a new laptop and logged in on it. I was then sent an "authorization code", but am unable to find how to use it.

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use… (read more)

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use this.

Open 1

IMAP, SMTP и POP3

Добрый день. пришло вот такое письмо от Яндекса. что можно сделать чтобы продолжить работать в программе Thunderbird ?*?? помогите пожалуйста Для организаций работа с Я… (read more)

Добрый день. пришло вот такое письмо от Яндекса.

что можно сделать чтобы продолжить работать в программе Thunderbird ?*?? помогите пожалуйста

Для организаций работа с Яндекс Почтой по протоколам IMAP, SMTP и POP3 будет доступна только с тарифом Яндекс 360 с 13 июля У вашей организации нет подключённого тарифа. Поэтому с почтой не получится работать в Microsoft Outlook, Mozilla Thunderbird и других программах. Вы по‑прежнему сможете использовать веб-версию и приложение. Личная почта продолжит работать без изменений. Новые условия будут действовать только для аккаунтов в организациях. Обратитесь к администратору, чтобы подключить тариф Яндекс 360 и сохранить доступ к почте по протоколам. Чтобы продолжить обеспечивать стабильную и качественную работу сервиса, поддержка сторонних почтовых клиентов теперь входит в тарифы Яндекс 360. Подробнее в Справке. Условия использования Сервисы Яндекс 360

Open 3 1

Trying to re-establish my T-Bird mail system w/ both my comcast (working just fine) and my Google ([redacted] @gmail.com).

Each time I attempt to login w/ T-Bird, google mail gives me this message: 400. That’s an error. The server cannot process the request because it is malformed. It should … (read more)

Each time I attempt to login w/ T-Bird, google mail gives me this message:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Solved 1

Importing iPhone 8 contacts from Verizon account

I'm getting off a Verizon phone account and want to export my contacts before I do. I use an (old!) iPhone 8 so I can't export using their Verizon Cloud app because my op… (read more)

I'm getting off a Verizon phone account and want to export my contacts before I do. I use an (old!) iPhone 8 so I can't export using their Verizon Cloud app because my operating system is too old. Is there a way to import into Thunderbird using a USB cord? Or is there a recommended non-evil app that could allow me to do the same with my phone contacts?

Open 2

Cannot send emails with Thunderbird

Hi David This is the last attempt I did but it failed. Enclosed is the screen shot you have asked for. Keep in mind my WIN 10 has 64 Bit but the last update from Thunde… (read more)

Hi David This is the last attempt I did but it failed. Enclosed is the screen shot you have asked for. Keep in mind my WIN 10 has 64 Bit but the last update from Thunderbird was 32 Bit

Heinz

Open 3

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempt… (read more)

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempts over the months to update the email password. To overcome this difficulty, I have updated all 140.12.1esr (aarch64) involved software, still to no benefit. My wife on her MacBook Air has been routinely checking my Earthlink email as she and I (on my MacBook) have been able to do with Thunderbird for over 20 years. I find this very frustrating and tiring.

  I hope some of you out there have a working solution for me.  It will really uplift my life !

- Alan Olson in Lebanon PA

Open 1

Can't find outgoing server after login following Win 11 sleeps

Thunderbird functions normally (sends/receives), except after Windows 11 goes to sleep, I log back in without difficulty., but attempting to use Thunderbird to send email… (read more)

Thunderbird functions normally (sends/receives), except after Windows 11 goes to sleep, I log back in without difficulty., but attempting to use Thunderbird to send email fails with the message

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.mail.me.com failed. The server may be unavailable or is refusing SMTP connections. "

There's no prompt to re-enter the primary password, and the only way to restore normal Thunderbird operation is by rebooting WIN 11. Is this a known bug with a workaround? The failure occurs whether the outgoing server is smtp.mail.me.com (Apple), smtp.comcast.net, or smtp.gmail.com

Open 1

unable to delete

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the … (read more)

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?? (see also attached screen print)

Best regards, Marianne

Open 1

How can I set TB 140.12.1 esr (64-bit) Thunderbird Windows MSIX package thunderbird-MSIX - 1.0 to Classic Reader by default?

Hello All, The opening email changed to a reader that works, but I'd prefer to use the "Classic Reader" by default. Searching the settings hasn't turned up anything that … (read more)

Hello All, The opening email changed to a reader that works, but I'd prefer to use the "Classic Reader" by default. Searching the settings hasn't turned up anything that sounds right. Is there a behind-the-scenes file that I need to edit to resolve this issue?

Open 9

Searching by domain - issue?

I have some emails from BT (e.g. no-reply@inform.bt.com, BT@updates.bt.com, hello@message.bt.com) When I search (using the bar at the top) for: - "bt", it returns no resu… (read more)

I have some emails from BT (e.g. no-reply@inform.bt.com, BT@updates.bt.com, hello@message.bt.com)

When I search (using the bar at the top) for:

- "bt", it returns no results ("No messages match your search) - "message.bt.com", it returns the relevant results - "bt.com", it seems to return anything with ".com" in it (which is lots of things, my computer doesn't like this situation)

Is this a bug (or multiple bugs)?

Open 1

Can no longer drag and drop an email message from inbox to any other folder.

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. An… (read more)

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. Any help would be greatly appreciated. I am running Thunderbird 140.12.1esr (64-bit) on a windows 11 pc.

Open