Showing questions tagged:

Can I talk to a human being? I would like to switch (maybe) to your email system but the info is bewildering.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated ema… (read more)

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

Open 6

How do I get rid of Threads in my email Inbox?

I'd like my Inbox appearance to be as it was before I updated to Windows 11. I find emails with Threads very confusing and time consuming and slows my performance. I pr… (read more)

I'd like my Inbox appearance to be as it was before I updated to Windows 11. I find emails with Threads very confusing and time consuming and slows my performance. I prefer the simplicity of original Inbox way of showing incoming mail and NO threading. Can you help please?

Open 1

Re-sizing Inbox page from 1/2 screen back to full screen lost all my Inbox and other info and I can't get back to initial TB opening page

Topic: My ignorance! Working side by side with my bank account 1/2 size, and 2 columns of my inbox screen 1/2 size worked great! A job well done! Re-sizing TB screen ba… (read more)

Topic: My ignorance! Working side by side with my bank account 1/2 size, and 2 columns of my inbox screen 1/2 size worked great! A job well done! Re-sizing TB screen back to normal size caused a large blank screen, headed "Inbox", with only a couple of blank columns, no folders, no Sent, no Trash, and it is unresponsive. I went out and back in and it is the same. I didn't do anything unusual. This is a fairly routine action. Please can you help?

Open 1

Sent and Trash folders are blank on Thuderbird Destop

I have been using Thunderbird for years. Suddenly, a couple of days ago, the sent and trash folders no longer show the emails in them. When I use Roundcube online, these… (read more)

I have been using Thunderbird for years. Suddenly, a couple of days ago, the sent and trash folders no longer show the emails in them. When I use Roundcube online, these files show up there as normal.

I have done considerable research online to solve this problem to no avail. Using AI, they suggest a number of things that I have tried, without solving the problem. Apparently, this is somewhat common. I finally got to deleting the send.msf and trash .msf. This did nothing to solve the problem.

This is very frustrating. What can I try next? I am using Win 11 and Version 152.

Carl

Open 1

I want to have Thunderbird on my new computer also, bot was hacked with a (RAT) & am now unsure of my passwords.

Back in April I was hacked, on my 2012 Acer Desktop (WIndows 10) ,with a (RAT) remote access trojan, and the hacker screwed up my computer & changed my passwords. (M… (read more)

Back in April I was hacked, on my 2012 Acer Desktop (WIndows 10) ,with a (RAT) remote access trojan, and the hacker screwed up my computer & changed my passwords. (Messed up my life bigtime--Creditcards, bank account, etc. I had Thunderbird and don't want to lose my e-mails. I finally got another laptop computer(Windows 11) & want to use Thunderbird there also. with same e-mail & password Just today I finally was able to get a new password for my ISP- windstream.net. How do I go about getting my password changed as I am unsure of what the hacker did. I really don't want to start over from scratch. My e-mail address is labman1@windstream.net. I don't really want to start a whole new account or entity. What do I do to go about changing the password? HELP !!!!



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Open 1 20

I can no longer receive or sent emails.

E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot sen… (read more)

E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot send messages from web sites. brucelowrey@comcast.net

Open 1