Can't activate an old TB profile on a new PC

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new a… (read more)

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new account "John Doe". Any ideas? Best, K.

Asked by pandemos 5 hours ago

Last reply by pandemos 25 minutes ago

Two release channels for Thunderbird

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called … (read more)

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called "release". My Norton Internet Security program tells me that Thunderbird is out of date, and that the latest version is 143.0.1. Maybe it is confused because of the two update channels? Why are two different configurations maintained? Is there a reason that I should switch to the other one? Thanks in advance for any clarification.

Asked by larrydaleparker 36 minutes ago

Cannot get messages from Mozilla Thunderbird

Hi! I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use m… (read more)

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

Asked by nancy36 9 hours ago

Last reply by nancy36 1 hour ago

Rebuilding the Global Database does not complete (Mac)

My Thunderbird was not finding messages that I could see were there. I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database. I dele… (read more)

My Thunderbird was not finding messages that I could see were there.

I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database.

I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor).

The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before.

I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding.

I have many years of messages in there and I need a functioning search. What can I do?

Asked by camerojo 6 days ago

Last reply by camerojo 2 hours ago

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (read more)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 9 hours ago

Last reply by dulca 3 hours ago

changing the account details held by Thunderbird

I want to close one of my email accounts but it is the one to which Thunderbird sends me emails, such as info about updates etc. I don't want to close the account and t… (read more)

I want to close one of my email accounts but it is the one to which Thunderbird sends me emails, such as info about updates etc. I don't want to close the account and then find I get no information from Thunderbird. How can I change the email address that you use for me?

Asked by ruth.black 4 hours ago

cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (read more)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 3 days ago

Last reply by wmarks1 4 hours ago

How to stop synchronization between Thunderbird and Yahoo Mail

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was su… (read more)

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was suggested to use Thunderbird to download everything from my Yahoo Mail account. I've downloaded Thunderbird, set up the server parameters as instructed, and it appears to have downloaded (synchronized) everything just as it appears in my Yahoo Mail account, via iMap. I would like to currently (temporarily) stop Thunderbird from downloading and synchronizing with my Yahoo Mail account so that I can sort through and delete/save/organize what's been downloaded into Thunderbird, and delete everything in my Yahoo Mail account so that I can resume receiving new mail messages in my Yahoo Mail account. I like the Thunderbird app so far and am considering using it as a one stop app for all of my online email accounts...Yahoo, Gmail, etc. I apologize for taking up time and space for this question, as I'm presuming it's something pretty simple to do, but for some reason, I'm just not seeing how to do this in Thunderbird Settings. Can someone please guide me on how to do this? I used iMap to download/synchronize my Yahoo Mail with Thunderbird. Thanks in advance!!

Asked by jbchylln 2 days ago

Last reply by jbchylln 4 hours ago

cant access email messages through Moxilla thunderbird.

I have an email account through Moxilla Thunderbird and I can only access earlier emails through the webmail account. I want to be ble to see ALL my email messages by cl… (read more)

I have an email account through Moxilla Thunderbird and I can only access earlier emails through the webmail account. I want to be ble to see ALL my email messages by clicking on Moxilla Thunderbird icon on my computer. PLEASE HELP!

Asked by seldomrestfarm 5 hours ago

Last reply by seldomrestfarm 5 hours ago

contacts gone

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled. i have the same email acc… (read more)

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Asked by bill 14 hours ago

Last reply by bill 6 hours ago

Email and password

I am setting up a new email address on Thunderbird. I enter a new email address and when I enter password it is rejected. I have removed all previous emails and passwords… (read more)

I am setting up a new email address on Thunderbird. I enter a new email address and when I enter password it is rejected. I have removed all previous emails and passwords

Asked by Ken Sullivan 9 hours ago

How to best use threads and threading ?

Hi, I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) … (read more)

Hi,

I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) choices for configuration ? etc.

The only info I can find is : [how to manage and turn on/off the feature].

...and of course lots unhappy user voices across the forums.


So: How would I use it ? What are my (individual) choices for configuration ? etc. Please link the respective Mozilla resource (blog, help, user design doc, ... whatever).

Ah, to start with, a description of how the feature is meant to behave, can be a start. (Sorry, I was just too stupid to find that)

Asked by chRIS 13 hours ago

Last reply by chRIS 9 hours ago

Thunderbird Flatpak Runtime issue

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of … (read more)

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of the issue, its in german. please review this as fast as you can please greetings oski

Asked by Oskar 5 days ago

Last reply by Oskar 10 hours ago

Establishing an additional email address in my existing Thunderbird account

I established a new email address in my existing Thunderbird platform. It only configures an "Inbox" folder and a "Trash" folder. I can not add a "Sent" folder (or "Draft… (read more)

I established a new email address in my existing Thunderbird platform. It only configures an "Inbox" folder and a "Trash" folder. I can not add a "Sent" folder (or "Draft" or "Archives", etc.). I tried deleting the account and re-establishing it, but that did not work. I did notice that emails sent from the new account are being saved in my "Local" account folder's "Sent" folder.

I have also gone into "Account Settings" for the new email account to make sure the software was properly configured with where to store sent messages and drafts, but the setting reverst back to the "Local Folders," presumably because there is no "Sent" folder in the proper account.

Please Help!!!

Asked by royben240 11 hours ago

Invitations are not sent

In Thunderbird 143.0.1 (64-bit), my appointment invitations are no longer sent automatically to the respective email recipients, as they used to be. I can't find any sett… (read more)

In Thunderbird 143.0.1 (64-bit), my appointment invitations are no longer sent automatically to the respective email recipients, as they used to be. I can't find any settings where I can change this. Under ‘Troubleshooting Information’ in the line ‘Send appointment notifications via email’, the value is not set to ‘true’. I look forward to your help. Best regards, Thorsten

Asked by info13115 13 hours ago

Sicherheitsausnahmeregel kommt immer wieder

Hallo, bei mir kommt immer wieder das angehängte pop-up. Wie kann ich die Abfrage dauerhaft entfernen. Ich hatte mal ocloud aber schon lange nicht mehr also wird das nich… (read more)

Hallo, bei mir kommt immer wieder das angehängte pop-up. Wie kann ich die Abfrage dauerhaft entfernen. Ich hatte mal ocloud aber schon lange nicht mehr also wird das nicht gebraucht Bitte um Hilfe

LG Manfred

Asked by manfred.loskot 15 hours ago

Notification on mail that goes to Junk

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see … (read more)

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see the email by then it has already been moved by Thunderbird to the Junk folder. This is quite frustrating as it unnecessarily interrupts workflow just to see that it was junk.

I would like it not to notify on messages that go to the Junk folder. Is there some way I can get this to work.

Asked by Charles Hill 16 hours ago