Showing questions tagged:

Facebook ID upload is not working

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong". I a… (read more)

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong".

I already tried Desktop site but still not working. Can you help me fix this upload problem in Firefox?

Phone: Android Browser: Firefox

Open 6

Creating a new account and got lost paying with card! Need to get back on track and finish setting up account and paying for VPN.

Was setting up Firefox account and getting VPN and as I was paying with card I got lost trying to enter codes. Can you help me get back on track and help me set up Firefo… (read more)

Was setting up Firefox account and getting VPN and as I was paying with card I got lost trying to enter codes. Can you help me get back on track and help me set up Firefox account and finish setting up paying for VPN?

Open 1

I am getting the "You are using an incompatible web browser" error. How can I fix it?

Hello Mozilla Support, I am trying to use a website, but it shows the message "You are using an incompatible web browser." I am using the latest version of Firefox on my … (read more)

Hello Mozilla Support, I am trying to use a website, but it shows the message "You are using an incompatible web browser." I am using the latest version of Firefox on my Android phone, but the website still does not work. I have already refreshed the page and restarted the browser. Please help me fix this problem. Thank you.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Open 1

I lost all my tabs because i use Firefox synchoronise.

I had a phone set up for synchronization, and the tabs were synced. Now, that phone has disappeared from my main phone—the one that listed all the devices—and all the tab… (read more)

I had a phone set up for synchronization, and the tabs were synced. Now, that phone has disappeared from my main phone—the one that listed all the devices—and all the tabs are gone. What should I do?

How can I get my tabs back? 😭

Open 2

Autofill adds unwanted letters

If i type something like go to the search/url-bar it adds google.com automaticly then i press next letter like l and it adds an o so it reads golo and I have to wipe o ou… (read more)

If i type something like go to the search/url-bar it adds google.com automaticly then i press next letter like l and it adds an o so it reads golo and I have to wipe o out to continue typing what I want to search

Open

asked for my pin number. i have never had one!

this request by mozilla keeps appearing. i dont have a PIN. its difficult to get around. takes about three or four times so I can access page i am requesting. In this cas… (read more)

this request by mozilla keeps appearing. i dont have a PIN. its difficult to get around. takes about three or four times so I can access page i am requesting. In this case Paypal.

please help.

Open 2

Youtube full screen playback issue

Recently (perhaps the last week) I've had an issue where playing a youtube video in fullscreen doesn't fill the screen, instead having significant letterboxing on sides a… (read more)

Recently (perhaps the last week) I've had an issue where playing a youtube video in fullscreen doesn't fill the screen, instead having significant letterboxing on sides and bottom, in addition to the small amount caused by 18:9 screen. Can't find setting to fix, tried reinstalling and using without account/extensions.

Open