Showing questions tagged:

Can’t turn on notifications x 2 sync & tips & features. Plus Multiple signs in.

Hi, I’ve been trying to write this up now for the 3rd time as I’ve been booted off this page, then it’s has asked me again to sign back in. Notifications: no matter how … (read more)

Hi, I’ve been trying to write this up now for the 3rd time as I’ve been booted off this page, then it’s has asked me again to sign back in.

Notifications: no matter how may times I’ve tried I can’t turn on notifications, there’s sync & tips and features. I’ve reset my phone., I’ve closed the browser many times. And no matter how many times I tried the toggle won’t switch on the notifications…

I’ve had multiple signs in see pics below I’m new here. I want to make sure all security settings are correct to prevent any hacking which I’ve experienced already.

My location is show I’ve notice as well in browser settings which I’m trying to change so not so local.

Appreciate the help & any feedback to assist with these issues.

Thank you.

Open 56

Translation option missing

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday This is supposed to be available according to… (read more)

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday

This is supposed to be available according to this https://support.mozilla.org/en-US/kb/translate-firefox-ios

Solved 9 258

Can’t type Korean in address bar for quick search and characters don’t even match

I don’t remember from when, but after some point of an update of Firefox for iOS, whenever I type something in Korean into address bar for quick search, it automatically … (read more)

I don’t remember from when, but after some point of an update of Firefox for iOS, whenever I type something in Korean into address bar for quick search, it automatically changes my inputs to English and extra character appends at the front. This will cause great inconvenience for Korean users. I hope Mozilla team fix this problem soon.

Archived 2 265

Firefox on IOS

Is there any way the recent changes to the browser on IOS can be reverted in a future update or at least have the option to change the layout ? The recent changes make a… (read more)

Is there any way the recent changes to the browser on IOS can be reverted in a future update or at least have the option to change the layout ? The recent changes make absolutely sense and are frankly aggravating as a longtime user, It honestly feels like a joke to suddenly have the tab names below the tabs and the tab menu at the bottom of the screen. Duckduckgo is looking more tempting with every recent update :/

Archived 1 275

New update issues

How can I revert to the old layout of Firefox? In the new update the settings button and the tabs button swapped places and I don't like it as it doesn't make sense. I al… (read more)

How can I revert to the old layout of Firefox? In the new update the settings button and the tabs button swapped places and I don't like it as it doesn't make sense. I also want to have the settings button open the scroll down menu on the right instead of coming up from the bottom of the screen as it doesn't make sense to have that occur.

Archived 1 190

Duck Duck Go

Trying to leave as many of the tech bros as I can. I have come back to FireFox. Now I need to add Duck Duck Gob to my start up page. Also Google just keeps reinserting… (read more)

Trying to leave as many of the tech bros as I can. I have come back to FireFox. Now I need to add Duck Duck Gob to my start up page. Also Google just keeps reinserting itself.

Solved Archived 1 110

Firefox deactivates and data not saved – Possible phishing or security risk”

Dear Mozilla Support, I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and m… (read more)

Dear Mozilla Support,

I am experiencing a serious issue with Firefox on my iPhone. The app activates normally, but after a few hours it becomes inactive on its own, and my browsing data is no longer saved. I believe this may be related to a security or phishing issue.

My cybersecurity services (including McAfee and Bitdefender) have notified me of potential phishing attempts, data access risks, and suspicious browser activity. I have reported these issues to my security providers, and they have opened case IDs to investigate further:

- McAfee Case ID: 03203372 - Bitdefender Reference: 1010231778

Due to these ongoing issues, I would like your team to check whether there’s any unauthorized activity linked to my Firefox account or app. I rely on Firefox daily and need this issue resolved as soon as possible for safe browsing.

If possible, I would also like to request that my Firefox browsing profile be locked or protected against unauthorized tampering, auto-deactivation, or interference by malicious software or attackers.

Please let me know what steps I should take, or if you need any further information from me.

Sincerely, Mod's note: PII removed

Solved Archived 1 154

Where is the app icon picker?

I have been looking all over Firefox for the setting to change the icon (was included in the latest update notes) but it’s nowhere to be found for me. Am I missing someth… (read more)

I have been looking all over Firefox for the setting to change the icon (was included in the latest update notes) but it’s nowhere to be found for me. Am I missing something?

Solved Archived 2 128

iOS App Icon Picker - where?

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere … (read more)

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere in the app settings. Can anyone tell me where this is?

Archived 3 199

Stop closing my tabs

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I … (read more)

I updated the iOS app today and it closed all my tabs in private browsing mode and will not keep any open. It also will not default to private browsing anymore even if I open a link from a private window. The help pages list settings that do not exist. Please advise

Archived 1 405