Firefox Support Forum

Hello. I run Firefox as my main laptop (Mac) browser. I have added Zotero to manage my writing reference citation library, and have downloaded the current Zotero Connector for Firefox. I should be able to add references from online, by using the Zotero save icon that should appear on my Firefox toolbar. But this icon is nowhere to be seen and I cannot see how to make it appear. The whole advantage of Zotero for me as a writing academic is pinned to this function, so I am anxious to get it working. How can I get the Zotero save icon in its proper place on my Firefox toolbar, just to the right of the search window? Many thanks

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and the same tabs open uses around 400MB of RAM and around 10% of the CPU. Safari with the same tabs is even more efficient

I have tested this with safe mode, on another system with the same hardware but couldn't find what's causing the problem. I have uninstalled all dynamic themes as well.

Firefox does not use this kind of resources on windows or linux but uses something more close to chromium numbers (tested on a desktop PC, AMD Ryzen 3 3200G)

While I do not expect Safari levels of optimization, this problem only arising on Apple Silicon Macs is a problem worth solving. This is the only thing that's keeping me from using firefox as a daily driver and supporting the open web.

You keep saying you fixed this problem and obviously you didn't. Firefox will not let me sign into starbucks.com. Keeps saying sign-in unsuccessful. Site works perfectly with safari.

I installed CLIO integration in my Outlook email and i use Firefox as my browser for my email and other online business activities. The integration worked well for a while and then there was an update and when I installed the update, I noticed the integration did not work anymore and I am unable to save emails like I could before.

Hi,

The paste function on Firefox suddenly doesn't work. I've tried to paste passwords from my password manager into different sites and they don't work. The username is acting funky too. It usually pastes into the site after multiple tries.

Any advice? Please help. Thanks. Phil

I'm unable to view a hyperlink from my yahoo email account. I keep getting a message: We can’t connect to the server at r20.rs6.net.

Surfchex cams won't load on Firefox on iMac. I've changed settings to allow popups and video playback on the Surfchex site. They still won't load. Working on my phone and while using Chrome on iMac. Other live cams will play. Strange issue with Surfchex.com. Help please.

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Since your last update Firefox window opens too big for my Mac page so I cannot see/access my desktop files or the menu any more. Is there any way to make it smaller again?

The problem is that I am severely confused. It pertains to at least Firefox profiles, and sync.

A little background: I have been using Firefox, happily, over countless updates, on a single computer, for maybe 2 decades, logging in to "shopping" websites (travel-tickets, government websites, blah-blah, so password memory is very important). Now on 113.0, on a Mac, Catalina 10.15.7

Recently, I've a need to travel, using a laptop. Linux, Mint, Ubuntu, various. Should maybe think about "Sync". Just care about logins/passwords. So signed on to Mozilla "Sync" (password safe on a bit of paper). What could go wrong? Not yet tried to sync to anything else...

Wrong. Firefox wanted to update to 113.0.1. Why not? Go ahead. I've 2 previous versions in /Applications. What could go wrong? On 113.0.1, Firefox warned me (in capital letters IIRC) that my bookmarks, passwords and history might be corrupted unless I created a new profile.

Perhaps because I panicked, I now have 7 profiles. Obfuscating slightly: blahblah1.default-esr-1 blahblah2.default-esr-4 orig.default blahblah3.default-esr-3 blahblah4.default-esr blahblah5.default-esr-2 and blahblah6.default-release

I have parked the 113.0.1 update in a holding directory, and continue to use 113.0. I've had to change some passwords, but the new ones are written safely (AFAIK) on bits of paper, or memory sticks.

How to sort this out? My super-duper backups have been failing for lack of space.

I appreciate (see above) that "Sync" is not a backup strategy. I THINK I know what it is intended. However the mere word "Sync" does not really cut it as a dependable specification. I've not (AFAICR) tried to sync this computer's firefox profile to any other. But I was in an extreme panic.

I depend heavily on Thunderbird. I'm hopeful that any false steps I take won't extinguish any remaining ability I have to communicate with the outside world. If this wail appears on your support website, that would be reassuring.

Please help!

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.