Showing questions tagged:

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Solved 24 270

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (read more)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

Solved 11 60

Listing Tab Groups

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab grou… (read more)

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab groups.

Open 7 79

I can't log in to my health site called MyMercy using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue?

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this i… (read more)

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Open 8 100

Where are my bookmarks?

I clicked on the bookmarks icon to open one up, and there's nothing there. where did my bookmarks go? It's been a week, maybe, since I last used the bookmarks menu … (read more)

I clicked on the bookmarks icon to open one up, and there's nothing there. where did my bookmarks go? It's been a week, maybe, since I last used the bookmarks menu

Open 4 3

Emojis not working in WhatsApp Web in Firefox since a recent Firefox update

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon a… (read more)

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon at the side of the message, the emoji pallet appear above and select one of a handful of emojis. Since a recent update, the pallet no longer opens. It's just white space, the cursor does not change allowing you to pick one of the emojis. See screenshot. Is there a fix for this please?

Open 11 40

Are "Mozilla VPN" and "Firefox's Built-in VPN" the same program or service?

I have been a subscriber to Firefox for a number of years, while using a different proprietary VPN. I changed my VPN service to Mozilla VPN a few months ago paying a an … (read more)

I have been a subscriber to Firefox for a number of years, while using a different proprietary VPN. I changed my VPN service to Mozilla VPN a few months ago paying a an additional fee for the service. I learned shortly after that Firefox had a built in VPN and sometimes it appears to me as if that's what I'm using. Question: Is "Firefox built-in VPN"the same program /service as "Mozilla VPN"? Should I in fact have paid an additional subscription fee? If so, I do not seem to have a record of the terms of this fee and how often it must be renewed. Could you please clarify this situation.

Solved 3 148

How can I get 24-hour clock format widgets?

When opening a new page in Firefox I am shown a few widgets. It shows the time of sports events and different timezones. But it shows this in a non-local time format - th… (read more)

When opening a new page in Firefox I am shown a few widgets.

It shows the time of sports events and different timezones. But it shows this in a non-local time format - the 12 hour format (so it says 06:00 PM instead of 18:00).

In about:config I found a setting called "browser.newtabpage.activity-stream.widgets.clocks.hourFormat" but what are the acceptable formats to use here? It's not a boolean value, and by default nothing is there. I tried writing 24, HH:mm, and some other things, but didn't notice a difference.

Open 3 60

In Jira, Drag & Drop File Attachment is not working.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after som… (read more)

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Solved 4 70

How can the Firefox VPN start automatically at startup? .

How can the Firefox VPN start automatically at startup? The instructions say open VPN, click settings, then click settings, but I cannot find where is "connect VPN on st… (read more)

How can the Firefox VPN start automatically at startup? The instructions say open VPN, click settings, then click settings, but I cannot find where is "connect VPN on startup."

Open 3 30