Firefox Community Forum

I am trying to change my password and now I'm stuck after making my secondary email address my primary email. Then a pop up says something about an email case which I know nothing about. This is the same way that I am locked out of all 5 of my googlia accounts. They would ask me to perform problem solving tasks that I know nothing about. Then googlia tells me lies that I let my emails & passwords get stolen. Now I do not have access to any apps or can update the apps that I do have. Samsung is in aggreement with googlia and will not let me change my samsung with a googlia email that I no longer have. But even if I get this FireFox mistake ironed out. Updates are not going to happen. I have never had an apple phone so I know even a lot less about that operating system. I will never again use a windows operating system. Nothing but bad memories. If this does not manifest into something positive, I'm going to learn how to use the Linux operating system. Thank you for listening.

 NoBones

I have managed to loose my password for Firefox. Had an issue a few weeks back with my computer. May have bee deleted in error. please help me to reset my password. I am a 70+ senior and these computers drive me nuts!!!!

Hello,

Someone tried to change my Mozila account and now I tried to change password. However, my account is now locked and I cannot do it. Can you help me?

Thank you in advance. BR

I have been on Windows 11 for years. While trying to fix a password issue, I learned that Firefox thinks I am on Windows 10 whose support is going away. How can I tell Firefox that I am on Windows 11?

Related issue: Firefox no longer likes my password. It has 8 characters, but only letters and numbers. Things got messed up while trying to fix it, so I am not sure of my password anymore. Apparently Firefox and Mozilla have separate accounts. I don't know which system's password is broken.

It was suggested that I clear cookies and cache. I cannot find the menu to do that. Trying to fix each problem just creates more problems! I need some support to straighten things out.