Showing questions tagged:

Firefox VPN blocks most sites.

I've use Firefox vpn for some time now. Suddenly any attempt to access a website, including the lovely link to my kindle book suggested by Firefox results in this: Sec… (read more)

I've use Firefox vpn for some time now. Suddenly any attempt to access a website, including the lovely link to my kindle book suggested by Firefox results in this: Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. message. Firefox is blocking me with no way around??? Regular firefox now just doesn't download! I want to congratulate your implementation of a security nightmare with zero testing. Please tell you product development and marketing folks that they won't have to worry our reading and acting on any of your advertisements!

Open 1 7

Firefox deletes everything 2nd time this week

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc… (read more)

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc today it hapenned again after pc restart and i have like 4 same pc with open cards and i cant back them back i have to launch everything by hand and i dont want it to happen again had no problem for 4 years of using

Open 5

After latest update, Firefox will not play video on NPR.org

I'm using Firefox esr, the latest version 149.0.2. Since this update, I can no longer load the videos on NPR.org's home page. Something pops up, but then the wheel/circ… (read more)

I'm using Firefox esr, the latest version 149.0.2. Since this update, I can no longer load the videos on NPR.org's home page. Something pops up, but then the wheel/circle thingie just goes round and round, and never loads the video.

My ad blocker was already off for this site. I've tried restarting Firefox in Troubleshooting mode, and changing the various security settings mentioned in this article: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings, such as adding it to the "Allow popups" exceptions (never necessary before) and other settings. I've reloaded the page multiple times, restarted Firefox, etc.

Can anyone suggest anything else to try?

Open 1

Bookmarks are lost. for the second time.

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates. I have already followed the recommended ideas of navigating to… (read more)

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

Open 13

pourquoi Ad block est-elle la seule extension gratuite) à proposer un abonnement payant? je refuse tout le temps. merci

pourquoi "acheter" AdBlock puisqu'elle est proposée gratuitement? a ma connaissance c'est la seule extension Firefox à me proposer une contribution payante. Je refuse of… (read more)

pourquoi "acheter" AdBlock puisqu'elle est proposée gratuitement? a ma connaissance c'est la seule extension Firefox à me proposer une contribution payante. Je refuse of course!

Open 2

Firefox vertical tabs: How to hide tab previews?

I'd like to know how to hide the previews for vertical tabs in Firefox. I've already unchecked the "Show preview image when hovering over tabs" option in the settings. Is… (read more)

I'd like to know how to hide the previews for vertical tabs in Firefox. I've already unchecked the "Show preview image when hovering over tabs" option in the settings. Is it impossible to hide them?

Open 3 19

How to have Firefox built-in VPN remain active all the time?

Hi, I recently started using Firefox's beta built-in VPN and look forward to the protection it will provide. One small problem... every time I close Firefox, the VPN deac… (read more)

Hi, I recently started using Firefox's beta built-in VPN and look forward to the protection it will provide. One small problem... every time I close Firefox, the VPN deactivates, requiring me to manually activate the VPN. How do I set VPN to remain active all the time? Thanks for your support. Stay well.

Open 11

Firefox updated and deleted all bookmarks and passwords.

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. … (read more)

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. If I cannot get them back, I will switch browsers because the loss is unacceptable.

Open 8

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 85

Make home page shortcuts bookmarked sites only, not searches.

Hi, the home page shortcuts used to be bookmarked sites I selected, and they stayed in one place. After a recent update Firefox litters the page with recent searches, dis… (read more)

Hi, the home page shortcuts used to be bookmarked sites I selected, and they stayed in one place. After a recent update Firefox litters the page with recent searches, displacing the ones I saved. I can't see a setting to select recent search shortcuts ON/OFF, how to restore the old (and very useful) shortcuts?

Open 11

Possible incompatability between HSBC on-line app and Firefox

I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print… (read more)

I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

Open 15

Lost bookmarks with Incomplete latest update

Firefox update did not fully complete. All bookmarks have been lost. I did not have a back up file. Can I still get them back? It's still asking to finish setup and ha… (read more)

Firefox update did not fully complete. All bookmarks have been lost. I did not have a back up file. Can I still get them back? It's still asking to finish setup and has not completed.

Open 19

Lost all bookmarks, saved passwords,

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this i… (read more)

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Open 3 14

upstream connect error or disconnect/reset before headers. reset reason: connection termination

vary unhappy with the new update. never have had issues with fire fox like this. when going to zillow.com i get this message: upstream connect error or disconnect/reset b… (read more)

vary unhappy with the new update. never have had issues with fire fox like this. when going to zillow.com i get this message: upstream connect error or disconnect/reset before headers. reset reason: connection termination. I noticed this is only the fire fox browser having this issue. i have already disabled ad blocker and vpn reset fire fox lost all my tabs! reset the computer and nothing still, i get the same message. i have used fire fox since it was a thing and recommending it always. getting a different browser right now to do my house buying, i don't feel safe using fire fox for this adventure any longer. my apologies if this seems like an emotional decision but i see this in everything that gets to big they lose the plot its an infection that is embedded in everything now, windows, home and car pricing. major changes to os and how its used. company's hate there customers anymore and were noticing.

Open 15

Please help me put my ny times short cut icon on the firefox home page - i have tried several times

I don't know which topic describes my question. I want to put the New York Times as a short cut on my firefox home page and it won't do it. For a bit of history, I USED… (read more)

I don't know which topic describes my question. I want to put the New York Times as a short cut on my firefox home page and it won't do it. For a bit of history, I USED to have the short cut and one day it was removed by Firefox when it re-arranged things.

Open 10