Showing questions for topic:

very high cpu on some websites

hello good day i know this is asked many times but i've tried a lot of solutions that i can find online but none works so here i am... https://share.firefox.dev/4uKI7Xf i… (read more)

hello good day i know this is asked many times but i've tried a lot of solutions that i can find online but none works so here i am... https://share.firefox.dev/4uKI7Xf im running firefox in a windows 10 virtual machine, 3d accelerated, some websites (even google sheets) that make my firefox use a lot of cpu check/uncheck "Use hardware acceleration when available", uninstall, troubleshoot mode... is no different any help is appreciated, thanks

Open 2

Broken typing in address bar

Somtimes consistently letters duplicate when i type some sequence of letter on the address bae only. It works normaly anywhere else in firefox except that and my whole de… (read more)

Somtimes consistently letters duplicate when i type some sequence of letter on the address bae only. It works normaly anywhere else in firefox except that and my whole device.

Open

Skipping when typing is occurring again.

This happened a few years back after a bad update. When I am on forums, Multiple sites) etc, I will be in the middle of typing a sentence and suddenly it scrolls to bott… (read more)

This happened a few years back after a bad update. When I am on forums, Multiple sites) etc, I will be in the middle of typing a sentence and suddenly it scrolls to bottom of page. 100s of times this has happened. I have waited for a month for a corrective update but will have no choice but to permanently leave firefox if not fixed soon.

Open 3

Ctrl key is shrinking my pages , unable to use any shortcuts due to it

Ctrl key is shrinking my pages , unable to use any shortcuts due to it. Happened just now after the newest update to 152.1. It happens on every page. Also Login drop-down… (read more)

Ctrl key is shrinking my pages , unable to use any shortcuts due to it. Happened just now after the newest update to 152.1. It happens on every page. Also Login drop-down won't stay open long enough to select anything, it open and immediately closes.

Open 1

When I turned on my laptop this morning,(UK) there was a message from Mozilla to say Ought to downlaod another Mozilla, I am confused, but have noticed Mozilla is very very slow this last week..can you help or advise I am on windows 10

Good morning from the UK. When I loaded my laptop this morning there was a message saying I need another firefox, I get worried quickly and didnt take a screen shot . I a… (read more)

Good morning from the UK. When I loaded my laptop this morning there was a message saying I need another firefox, I get worried quickly and didnt take a screen shot .

I am on windows 10.

I have notice that the laptop is very slow on loading everything.

Please help me and advise...I'm not computer savvy sadly.

Thank you Barbara

Open 2

After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (read more)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Solved 7

Mac Main Menu Disappears After Using Bookmarks Manager

Using a 2023 Macbook Pro with M3 Apple Silicon and MacOS Tahoe 26.5.1. When I open the Bookmarks manager in Firefox and use it for a while, the main Apple menu for the F… (read more)

Using a 2023 Macbook Pro with M3 Apple Silicon and MacOS Tahoe 26.5.1.

When I open the Bookmarks manager in Firefox and use it for a while, the main Apple menu for the Firefox app vanishes. It's only the text menu items that vanish. The icons on the right, plus date/time remain visible. Sometimes, the menu is still visible, but not operable. Clicking on any menu item does nothing.

Once the menu has vanished or locked up, it remains in that state for Firefox. If I select a different app, the menu reappears for that app and functions normally. Returning to Firefox returns the vanished or locked state for the menu.

Even stranger, the menu disappeared while I was writing this post.

I have found a workaround. If I select the green circle and then Full Screen, then exit Full Screen, the menu reappears and is working.

Has anyone else seen this? Is there some setting on Firefox that I can change to prevent this behavior?

Thanks.

Open 1

cannot delete login window cursor and keys do not work

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox lo… (read more)

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox logo to start a new session. Note the old display comes up at each login. Cannot delete I must overlay. Please help. Greg

Open

Got a new version of Firefox this morning. The program now locks up every few minutes and becomes diffcult to even shut down,.

Hello, When I opened Firefox this morning, it downed the newest version. Since then it becomes nearly impossible to use, locking up after a few minutes. Are you aware? I… (read more)

Hello,

When I opened Firefox this morning, it downed the newest version.

Since then it becomes nearly impossible to use, locking up after a few minutes.

Are you aware? Is this being fixed? Can I go back one version? I used Windows 10, is that the issue?

Thank you.

Open

Macbook Pro scroll bar jumps to the top while working

Hi, I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while work… (read more)

Hi,

I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while working, is there a fix for this.

Thanks

Open 3 36

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error … (read more)

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

Open