When I click certain buttons (to register for an account or place an order) either nothing happens, or it just hangs there. What settings do I need to adjust?

Lately, on certain websites, like Fox News - I open a tab in a new link and it just spins. Today, I just tried to register an account with a glass company, and I hit the… (read more)

Lately, on certain websites, like Fox News - I open a tab in a new link and it just spins.

Today, I just tried to register an account with a glass company, and I hit the button to register, and nothing happened.

Yesterday on a different site, I went to place an order, and everything grayed out and it just stayed like that.

What do I need to adjust in order for this to stop happening?

Thanks! Shari Blauner

Open

How to stop Thunderbird printing my emails

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. I… (read more)

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. It is a dreadful system. I have searched settings to no avail. Can someone advise a Geri Brit of 82 how to deal with the problem Thank you very much Kind regards Alan Jones

Solved 13 23

Stop downloading archived gmails to thunderbird POP

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, i… (read more)

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, iPad via Apple mail when remote, then download the emails to my desktop.

What I want to do is read emails and set them to archive on my IMA laptop, iPhone, iPad. I know Gmail tags the archived emails. How do I stop thunderbird from downloading the archived emails to my POP thunderbird desktop client?

Thanks! Art

Open 6 27

Firefox freezes and crashes after updating to version 150

Hello, I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to wo… (read more)

Hello,

I’m experiencing a serious issue after updating Firefox to version 150. Since the update, Firefox frequently freezes and crashes, making it almost impossible to work normally.

My laptop has 16 GB of RAM, and I’m using Windows 10. When I check Task Manager, I can see that Firefox’s memory usage suddenly increases to around 7–8 GB, then drops back down to around 3–4 GB. The memory usage keeps fluctuating heavily.

Also, the number of Firefox processes/tabs in Task Manager keeps increasing, and eventually the browser becomes completely unresponsive.

Could you please investigate this issue and let me know how it can be fixed?

Thank you.

Open 1

Akamai Edgesuite.net - Access Denied Error Messages?

Hello, These error messages can result from a compromised IP address which you can check here: https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.… (read more)

Hello,

These error messages can result from a compromised IP address which you can check here:

https://www.akamai.com/us/en/clientrep-lookup/ or here: https://dnschecker.org/ip-blacklist-checker.php?

However, this post is for the condition where these messages are received yet your IP address is clean.

I have two browsers installed Firefox and Chrome. Firefox has problems with an ever increasing number of websites (that are switching to Akamai Edgesuite) while Chrome marches on without issues.

I recently discovered the Browser User Agent identification string that is used by the server to determine what browser it is talking to. This is useful for serving content correctly to different types of devices like a phone or PC. You can find your Browser User Agent string here:

https://dnschecker.org/whats-my-ip-address.php

So thinking that this might be Firefox's problem I copied the string from my working Chrome installation and added it to Firefox. Unfortunately the issue continues.

So somehow Edgesuite is using something MORE than just the user agent string to kick Firefox to the curb. Does anyone have any clues as to what this might be and how to get Firefox in the good graces of Edgesuite?

Thanks, Steve

Open 1 45

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 5 4 225

Cannot transfer profile/emails from one computer to another

I use Thunderbird on my older Macbook Air, which I am replacing with q new Mac laptop. I have a huge record of emails in many folders on the old computer and want the sam… (read more)

I use Thunderbird on my older Macbook Air, which I am replacing with q new Mac laptop. I have a huge record of emails in many folders on the old computer and want the same thing on the new computer. I have done this many times in the past between a desktop and a laptop Mac with no issues. But something seems to have changed.

I installed the program, I tried to transfer the profile from the old computer to the new computer, and deleted the older profile. I tried to open Thunderbird and it tells me the profile is missing or inaccessible. I deleted the .ini file but that just makes me do a set up again. I used to do this all the time between my other Macs and it was super simple. Now it's a nightmare and doesn't work at all.

So how do we transfer all saved email, folders and server into etc from on computer to a different computer?

Sean

Open 2 6

How can I download Fennec to my phone?

I can't get into Google Play to access the app, unless I want to do facial recognition or other stuff. I can't see Fennec on the Mozilla website. I just want to start u… (read more)

I can't get into Google Play to access the app, unless I want to do facial recognition or other stuff. I can't see Fennec on the Mozilla website. I just want to start using it as soon as possible. Currently on Brave and now I understand Chrome controls that.

Thank you.

June

Open 1

Calendar sync error: "status.Settings.138"

Trying to sync my outlook and gmail calendars in Thunderbird 140.10.1 and consistently getting an error I haven't seen before: "status.Settings.138". Event log reads: R… (read more)

Trying to sync my outlook and gmail calendars in Thunderbird 140.10.1 and consistently getting an error I haven't seen before: "status.Settings.138". Event log reads: Request: <Settings xmlns='Settings'> <DeviceInformation> <Set> <Model>Computer</Model> <FriendlyName>TbSync%20on%20Device%20fc68426d642076cda9a60b0dd8f3</FriendlyName> <OS>WINNT</OS> <UserAgent>Thunderbird%20ActiveSync</UserAgent> </Set> </DeviceInformation> </Settings>

Response: <Settings xmlns='Settings'> <Status>138</Status> </Settings>

Open

New Security Codes for vodafonemail.de, TLS Code not in Thunderbird available

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143 Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausg… (read more)

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587

Solved 4

Be nice and be specific. Our volunteers are Mozilla users just like you who give their own time to help. Telling us “YouTube videos are always choppy” is much more helpful than “something is broken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how … (read more)

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Open

Selected text not overwritten when new typing begins

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simpl… (read more)

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simply deletes the first word in the selection and keeps the rest. Is there a setting to have ALL text selected deleted/overwritten when new text is entered? Selecting one word overwrites the whole word but when an entire line to be deleted is selected, only the first word is deleted and typing begins where that word ends.

Open 6 90

How can I unblock a web site is legit. All of a sudden its being blocked

My anitvirus software is blocking a website that I use. Its legitimate. How can I unblock it? An error occurred during a connection to radoneyepro.com. PR_CONNECT_RESET_E… (read more)

My anitvirus software is blocking a website that I use. Its legitimate. How can I unblock it?

An error occurred during a connection to radoneyepro.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Open

On return from screen saver latest firefox looses menu, right click menu, bookmark toolbar.

Anyway to fix the issue? Name: Firefox Version: 150.0.1 Build ID: 20260427221700 Distribution ID: canonical-002 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:15… (read more)

Anyway to fix the issue?

Name: Firefox Version: 150.0.1 Build ID: 20260427221700 Distribution ID: canonical-002 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:150.0) Gecko/20100101 Firefox/150.0 OS: Linux 6.8.0-111-generic #111~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Apr 14 17:13:45 UTC OS Theme: Yaru / Yaru Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 11 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 31.1 GB Disk Space Available: 383 GB

Open 5 29

Sending of the message failed. ... Relay access denied.

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails … (read more)

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails to send emails out - I have tried a couple which I know are correct. Error message is: Sending of the message failed. An error occurred while sending mail. The mail server responded: <<snip>>: Relay access denied.

Please check the message recipient "<snip>" and try again.

(I've removed the actual mail address from the error message.) I've read the answers to previous versions of this query and made the correction as suggested. This hasn't helped. Any suggestions please? Many thanks, Roger Moore

Open 1