Showing questions tagged:

Firefox lost all data. no history is there. Many open tabs: lost :-(

Starting the Windows 11 laptop again. Then Firefox. Result: No sites are starting. All history lost, many tabs: lost. Great work!!! Last update was already shit (many exc… (read more)

Starting the Windows 11 laptop again. Then Firefox. Result: No sites are starting. All history lost, many tabs: lost. Great work!!! Last update was already shit (many exception rules have to be set manual again. I love such updates! Useless). And now that. I think I will switch now to chrome. Sorry. Such experience is enough. It is my time - I need a reliable browser, not where I have to spend time to get the things like they have been before

Open 1

I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (read more)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Open 5 101

Profile missing after update

My browser updated to 149.0.2 on Windows 11 early April 2026. I first noticed the browser asking me to select a profile when trying to open hyperlinks from emails, but s… (read more)

My browser updated to 149.0.2 on Windows 11 early April 2026. I first noticed the browser asking me to select a profile when trying to open hyperlinks from emails, but since I had not closed the browser since the update, I still had all of my information. When I went to restart, I was forced to make a new profile as no other ones were recognized. This also happened during an update at the end of 2025 and I was able to fix it with advise from support articles., Unfortunately, none of those fixes seem to be applicable anymore. Does anyone have a current fix? I have lost so much saved info!

Open 4

How do I recover recent windows after MS "updates" their programs?

I normally have 4 windows open, each with multiple tabs, for 4 work streams. Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually,… (read more)

I normally have 4 windows open, each with multiple tabs, for 4 work streams.

Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually, are recovered after restart. How can I ensure that Firefox remembers all the windows and their tabs before shutting down? Then reinstates them after starting up. After the last MS update, the option "Recently closed windows" was greyed out. But there had been 4 of them.

Firefox's recovery after simply rebooting the computer is more, but not completely, reliable. Win11 on a desktop computer

Thank you

Open 7

Which file to bypass in Iolo System Mechanic to avoid loss of bookmarks

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which … (read more)

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

Open 2 16

where are profile stroed on my PC

Where are profiles and bookmarks and search history stored on my computer.. Maybe I can manually recover data, especially history and passwords. Otherwise it's easier to… (read more)

Where are profiles and bookmarks and search history stored on my computer..

Maybe I can manually recover data, especially history and passwords.

Otherwise it's easier to just use Chrome

Open 1 2

Lost everything

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also I tried loading the old profile god knows what it is called, and there's sti… (read more)

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also

I tried loading the old profile god knows what it is called, and there's still nothing

WHY DOESN'T FIREFOX BACKUP EVERYTHING BEFORE FORCING CHANGES

TURNS ME OFF USING FIREFOX.

Open 1 2 7

I lost all my data whit the new update

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks… (read more)

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks, passwords), I supossley had all on my account on mozilla but it's not there, i don't know what to do, I already try the backup or something that appear in the support page but the only profile that is older than the rest doesn't work or is empty, pls I need help

Open 9

How can I restore my passwords safed on firefox on an broken laptop but with the same account?

My old laptop broke so I got a new one. I logged in to firefox, but had to change the password as I didnt remember it. Firefox said "the safed passwords might be lost" bu… (read more)

My old laptop broke so I got a new one. I logged in to firefox, but had to change the password as I didnt remember it. Firefox said "the safed passwords might be lost" but I had to do it anyways.

Indeed the passwords are gone. Is there a way to get access to these passwords? I figure if I only could use my old laptop again, the passwords would still be there.

Thanks for the help in advance...

Open 1

Bookmarks are lost. for the second time.

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates. I have already followed the recommended ideas of navigating to… (read more)

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

Open 10