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no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Hello and thanks for any help you might offer me on the following.

Although I am signed into my Firefox account on each of my iOS mobiles (iPhone, iPads) I am unable to sync my saved passwords, bookmarks, tabs, etc. across my devices. On each of my devices on the Firefox ‘settings’ page, it says Sync is Offline” on the left side of the device screen and ‘Troubleshoot’ in red text on the right side.

The “Troubleshoot” link leads to a one-off posting in a Mozilla forum about a known issue related to ‘forcing bookmarks syncing’ (a one-time fix for a very specific issue that is a much more limited issue than the one I am trying to solve).

I have deleted the FF app and reinstalled it a number of times, I have used a laptop to use QR scan to link my devices, I have used my email and password (instead of the QR scan option) to try and link my devices, etc. I am truly at a loss.

This happened when I de-linked the FF Lockwise app this am and attempted to migrate my passwords syncing function to the FF app itself. I had read on the Mozilla site that Lockwise was now considered an out of date option for syncing and that it was no longer supported by FF. It seems that I made the mistake of messing with something that was working fine up until then.

Please help…. Thank you.

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor any of my bookmarks. How can I fix this?

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things

Hi, After doing a transfer from my old phone to a new phone, Firefox is not showing my Collection List on the home page. It's showing as normal on the old phone. No way can I find a setting to display the list!! Many thanks for any assistance. Cheers Don

I have a lot of open firefox tabs on my ipad (some are in ‘inactive’ mode, but many are open. The tabs look blank in regular view. But when I click the three lines, I can see miniatures of the pages in grid form (and a very partial url above, but not enough to copy), so I can tell they must still be there in firefox’s memory, but when I click on any of the pages, a blank page with no url opens. Where are my tabs? Why can’t I get them back? I’m set to sync, but only tabs from iphone sync to ipad; the ones from ipad aren’t syncing to iphone. I’d be very grateful if someone knew what was happening and could help me resolve this. Thank you!

I have uninstalled reinstalled etc etc over and over and Firefox still minimizes itself when reading articles or just about anything. No other browser does this. What could be the problem?

For some days I have an issue with playing YouTube videos in Mozilla android browser: videos appear as if they were enlarged several times, and I only see a top left corner of the video in low resolution. Full-screen mode, "view for PC" browser option did not change it. I tried reinstalling app, also installed Firefox nightly - the issue remained. On the other hand, videos on other websites, YouTube in chromium based browsers, Firefox on other devices do not have this issue. What could it be?

I was prompted by my phone to review Firefox, and on a whim wrote "Slightly annoying how it'll sometimes just refuse to load a page, at least on my old phone, but still my favorite browser" I received a "developer response" requesting that I ask a question in here to investigate further. Issue is, I just got a new phone, so the bug might not occur on this new one - it's not something that happens all that often, but it's my impression that it's something that'll happen if the Firefox app has laid dormant in the background of my phone for a long time and I tab back into it. It was always fixed with a quick restart. My old phone was a Samsung Galaxy S20 FE 5G, if that matters. Again, it *might* occur on this phone too, it just hasn't yet, I just can't say for sure, as it's not something that happens all that often, but still often enough to be a little annoying. I can't reproduce it on my old phone because every single pixel in the screen is dead, hence the new phone. So there's no way I could test it.

It used to work really good, but now it just now was auto updated to version 129.0 and only a small portion of the video is visible in the viewport (less than a quarter?). Wish you could easily downgrade versions in Android.

Hello guys !!

Is there any way to copy comments from YouTube on Firefox for android ?? The long press doesn't do anything.

It works on chrome and on edge, so this isn't a limitation from the YouTube. Obviously it works on desktop, but I don't know why doesn't work on android.

I use the Firefox extension video speed control. No problem on my tablets, however, with my phone when I do a playlist, it only speeds up on the first video then I have to go into the settings and reset each of the playlist videos. Is there a way to play all the videos with the same settings. The extension does not give me the same options as my tablets. Thank you for your help.

I had some synced bookmarks that I was getting rid of using the bookmarks section. The only bookmarks that showed up there (automatically without any input from me) were the ones I imported from another browser on my desktop. Once I deleted the last one of those, the bookmarks section on my homepage disappeared. When I go to customize homepage in the settings, it is set to active. However, it is not visible. I can't find anything that will force it to point back to my mobile bookmarks.

I have tried toggling the setting off and back on, clearing cache, and force closing app. No results. I am hesitant to try reinstalling or clearing data because the app has no way to export any tabs, history, or bookmarks into another file. I'm afraid if I do this, then log back in, my synced info will be lost.

Firefox for android version 129.0 Samsung Galaxy S21+ SM-G966U1 Android 14 OneUI 6.1