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Hello,

I am still having problems with Thunderbird crashing on startup

I first asked about this issue on the 2nd September, here: https://support.mozilla.org/en-US/questions/1461731

I have been submitting Crash reports per business day except for the last couple.

Here are the Submitted Crash ID's, I have been submitting reports as the crashes happen. :

Crash ID: ⁨bp-3b69ccf2-e3c1-431c-bada-e4f2e0240902⁩ Crash ID: ⁨bp-4c4852b8-6599-40b5-97b1-943930240902⁩ Crash ID: ⁨bp-09a86b67-a698-4c2e-a98f-e89f70240903⁩ Crash ID: ⁨bp-526167eb-c915-47fc-8065-f0b140240902⁩ Crash ID: ⁨bp-8965165b-c579-415d-9cb3-cdd010240903⁩ Crash ID: ⁨bp-a8aaf596-7dfc-43b5-8526-e204d0240902⁩ Crash ID: ⁨bp-b45149f4-8bb8-44df-84e4-b78fe0240902⁩ Crash ID: ⁨bp-c284df19-7d63-469a-af6c-9ff6c0240903⁩

More available if needed

Notably, I have 2 computers each with Thunderbird, each accessing the same account. I have no problem on the other computer. I am using no addons on the crashing computer. I have uninstalled and reinstalled the latest version, computer restarts - still crashing. I have checked my RAM. 16GB on board - Basic Graphics Processing - Intel Iris XE.

Any assistance would be appreciated.

Best

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

My Thunderbird just upgraded to v128.2esr Nebula

I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of height, and now they are 3 lines.

As I understand, the 3rd lines is only used to display "X replies", but I use the "Unthreaded" sort option, so the 3rd line is always empty for me, and takes more space for nothing.

As you know, vertical screen estate is limited with our 16:9 screen, so please give us an option to reduce the cards view vertical size (or have it automatically remove that 3rd line in Unthreaded view)

thanks

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and data accumulated it that email group. I have 2 email groups affected by this change. Thank you for your help. Del

HI! For the message "newer version of Thunderbird may have made changes to your profile", I was able to click on new profile & got all my email back (I think) but my folders under Local Folders are gone. Can I get them back?

The very informative page for this topic says that "You will not lose any personal data or customizations. Any previous profile data is saved and associated with the first Thunderbird installation that was opened after this change." Does that include Local Folders set up on the old version?

Thanks

It seems like when ever I make a mistake signing in to facebook firefox lists that mistake as a sign in or it mines other emails from other activity. How can i get rid of all of the other user ids from my sign in? BTW I am not very savvy with computers

How do I Open Download on my new MacAir? On firefox? Itsays for MAC USERS you are suppose to hit small mag. glass next ro downoad, I have talked to Canon who is now closed 800-652-2666 & my internet provider who doesnt think I need a booster. I am in a wheelchair & live by myself.

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a few minutes later. When I tried to move over one thousand messages at one time, I let it run overnight, some messages moved, some only moved a date header of some earlier time (all the same time) and all messages were left intact in the original directory. After moving the messages a few at a time, I had to manually delete the duplicate messages in the sub folder. What is the maximum number of messages Thunderbird will move at one time.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

i'm tired of overriding firefox settings so that i can access my servers and lab equipment, or run scenarios to point out why security is in place. some of the about:config overrides work sometimes, others they don't. then firefox updates and I hve to reset them or go through the whole proccess every time i spin up a new environment.

please tell me someone knows of an easily solution for this? is it a dev release of firefox? a different browser?

i tried installing old versions of firefox but they don't support modern stuff. how difficult is it to be able to, in the same way i can allocate permissions per website for things like location or camera access, for insecure tls or invalid certificates?

i know it's invalid and can't be verified. that's the point.

I use multiple dialing apps in my business. When I choose a specific app, it opens in the same window as my source data for the call. I have recently began using a new computer. In my previous computer the dialing app I chose opened in a new tab. Please help.

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Reinstalling the app does not fix the issue. I haven't tried deleting my profiles yet, but I would like to avoid that if possible.

I have to sign-in to my computer this morning, which normally indicates a Microsoft update ran the previous night.

DuckDuckGo, Chrome, and Edge all seem to be able to pull up website; not so for Firefox.

I redownloaded Firefox - no change. I deleted Firefox, ran CCleaner, and downloaded the software again - no luck.

I cleaned my registry of its orphan files - no luck.

I turned off my VPN - no luck.

So I am forced to use another browser until I can get this fixed.

Suggestions?

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.

130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

I upgraded to Windows 11 on a new machine a few days ago. Had to re-install all my software from scratch.

I just discovered I can’t create subfolders. Not sure long the problem has existed (I don’t create subfolders very often).

I tried creating a subfolder on several different top level folders, on multiple accounts (Hotmail & Gmail). The "name new folder" dialog never appeared. No error message appeared, either.

Windows Task Manager shows 2% CPU usage, and 21% memory in use.

Firefox

Any suggestions would be appreciated.