Deleted PayPal email by mistake need help to recover it please

Going through my inbox and deleting outdated emails, I accidentally deleted an email I received from PayPal today and can't find it anywhere. Not too hot on all things c… (read more)

Going through my inbox and deleting outdated emails, I accidentally deleted an email I received from PayPal today and can't find it anywhere. Not too hot on all things computer-related, so any help would be appreciated

Asked by Vickilou 20 minutes ago

Deleted Paypal email by mistake need help to recover it please

think I must have deleted an email received today from PayPal in error, as I can't trace it in my inbox - can you advise on how to recover it, please. I am not too hot o… (read more)

think I must have deleted an email received today from PayPal in error, as I can't trace it in my inbox - can you advise on how to recover it, please. I am not too hot on all things computer-related

Asked by Vickilou 29 minutes ago

"Unable to write email to mailbox" & "Messages could not be moved/copied because writing to folder failed"

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just c… (read more)

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just can't fix this.) I've tried to Compact ALL folders individually. But that seemed to do nothing. (Before 6 October, the Thunderbird window would at least "flicker" a little after compact.) Trash is empty. Tried disabling McAfee AntiVirus & Firewall. And, no, this isn't happening because I'm using McAfee; I've been using McAfee since Windows XP and Thunderbird since before it "broke away" from Mozilla. They have, until 6 October, played nice together. I really like Thunderbird so I do not want to find another email client/program/what-have-you. There are LOTS of saved emails that I cannot move/copy to "save space", so...Help? Please?

Thanking you in advance, tonyg

P.S.-I am not computer illiterate. But, slow, easy to follow, non-BIOS changing, step by step directions would be preferred.

Asked by Anthony G 2 days ago

Last reply by Anthony G 44 minutes ago

finding a list of email authors, finding first and last?

I want to continue using TB but a few things really make me despair of it. But there may be workarounds. If I have a question, when did these people last send me an email… (read more)

I want to continue using TB but a few things really make me despair of it. But there may be workarounds. If I have a question, when did these people last send me an email, or have any of these people responded to something, there seems to be no way to get to a list. But. I found a way to do it. Using sqlite3.

I have been wanting a CLI for interacting with TB for a while. You know, that folder I have with 10k+ emails and if I click on it, the UI spins forever. What is even in that?

Now I can do this: 1) copy the global-messages-db.sqlite from the active profile to another place 2) run: sqlite3 global-messages-db.sqlite 3) ```sqlite> select m1.c3author, min(m2.date), max(m2.date) from messagesText_content m1, messages m2 where m1.docid = m2.id group by m1.c3author order by m1.c3author; ... ray kiddy <ray@ganymede.org>|1732124816000000|1759268233000000 ruby29@something undefined|1756740716000000|1756740716000000 salvatore@someother undefined|1758733831000000|1758733831000000 support@linode.com undefined|1755126295000000|1755126295000000 ... ```

Holy sender dates, Batman! Now I can see the earliest and latest email sent by any user. Now I can filter, sort, and see every person who sent me something in a time period. And whether it was 1 email or 1000, I just see the names and not an enormous amount of other information.

So, is this the only way to get this? Or the best? I have no idea. Please let me know if there is a better way, perhaps one using TB itself. It would be nice.

In the meantime, I will be wrapping this in a python call, doing some formatting and it will work and I can stop worrying about not seeing their email.

Asked by RayKiddy 1 hour ago

Lost the indicator showing which folder I'm in

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the … (read more)

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the folder was selected. Any ideas to get it back? Thunderbird 140.3.1esr (64-bit)

Asked by hal2010 1 week ago

Last reply by hal2010 4 hours ago

White border around webpage content in Firefox, MacOS Tahoe

MacOS 26.0.1 Tahoe Firefox 143.0.4 (aarch64) There is a white border around the webpage content in the browser (screenshot attached). This border exists even in troubles… (read more)

MacOS 26.0.1 Tahoe Firefox 143.0.4 (aarch64)

There is a white border around the webpage content in the browser (screenshot attached). This border exists even in troubleshooting mode, with all extensions disabled, regardless of toolbars or theme, etc. The only place it does not appear is the about: pages (screenshot attached). I've uninstalled and reinstalled Firefox and updated MacOS. The issue disappears when I quit and reopen Firefox but reappears when I resize the window. Is there some obvious checkbox setting I'm missing? I cannot figure out what is causing this. Thanks for any help.

Asked by 9fmpn4fzk5 3 hours ago

Undesired change in response to email selection

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I m… (read more)

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I move an email to another folder it also opens that folder. Neither happened on the old computer so how can I get back to the way it used to be?

Asked by jsw152 1 day ago

Last reply by jsw152 4 hours ago

Unable to add a third email account to my laptop, even though I have it on my desktop.

My problem has escalated. Before, I wasn't able to fix the constant request for password on that account. Now, after deleting the account on my laptop, I can't even add i… (read more)

My problem has escalated. Before, I wasn't able to fix the constant request for password on that account. Now, after deleting the account on my laptop, I can't even add it back. Error message says "incoming server already exists." I do have another email account with the same domain, but this is not a problem on my desktop computer, only on my laptop. (It used to work find on my laptop, too, but it stopped receiving emails on 8/20/)

Asked by wolfman141 4 hours ago

cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (read more)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 5 days ago

Last reply by wmarks1 5 hours ago

Thunderbird 141.0 "Ghost Message" - deleted message in message list

I have a message that is still listed after being deleted. When I highlight the messages listed above it and below it, I can see their contents with no problem. However,… (read more)

I have a message that is still listed after being deleted. When I highlight the messages listed above it and below it, I can see their contents with no problem. However, when I click on the "ghost message" listing in between them, I will see the contents of the last message viewed, not the contents of the ghost message that is highlighted.

Also, when I first open Thunderbird and highlight that ghost message first, the review pane is blank, like there is no message there. Then if I click on a different message, that message's contents will show in the preview pane. Then when I go back and click on the the ghost message listing, that pane is still showing the previous message's contents.

When I click on "delete" message, I get the constant blue indicator light in the lower right glowing and nothing happens.

Asked by lajoes 2 months ago

Last reply by lajoes 6 hours ago

no messages fetched from imap server - "your message was sent, but a copy could not be placed in "Sent" folder" due to network or file access issues." SOLVED "ImapMail" folder's properties set to "read-only"

Hi, I recently set up TB with one imap account. All fine. I set up a Local Folder as well - mainly to store bulk of old mails. Then after couple of days, when I sent a m… (read more)

Hi, I recently set up TB with one imap account. All fine. I set up a Local Folder as well - mainly to store bulk of old mails.

Then after couple of days, when I sent a message, the system warned me: "your message was sent, but a copy could not be placed in "Sent" folder" due to network or file access issues. Place a copy in local folder instead?"

I recognized, that also, while my account/server seems to connect, no emails at all are fetched from the server actually.

I think there's a strange problem TB internally with ... file access? How to repair?

UPDATE : I checked my TB profile folder, and found the "ImapMail" folder's properties (Win10) showed "read-only". So I closed TB, removed the "read-only" from folder and contents, and restarted TB. But issue persisted. I went back to "ImapMail" folder in my profile - and found it marked "read-only" again. So seems TB itself set it to "read-only", it seems.

Thank you for your advice. Chris

PS:

  • Restart : nothing changed
  • run in safe mode: nothing chnaged
  • repaired folders: nothing chnaged

Asked by chRIS 8 hours ago

Microsoft Windows 11 updates change default browser to Edge

Over the past 3-4 weeks, everytime Windows pushes an update, it switches my default browser (Firefox) to Microsoft Edge. I have spoken, at length, with Microsoft about w… (read more)

Over the past 3-4 weeks, everytime Windows pushes an update, it switches my default browser (Firefox) to Microsoft Edge.

I have spoken, at length, with Microsoft about why this is happening and how to prevent it. Ultimately, their final response is that Microsoft is going to switch my default browser to Edge with every update.

First, I´d like help to find a way to block this from happening without having to just stop all Windows updates.

Second, Years ago, Microsoft lost a lawsuit because of the monopoly when they forced everyone to use their Internet Explorer, but now, it seems that they´ve just decided to ignore that ruling. Can anyone tell me which EU organization I should file a complaint with?

Asked by JBrown 8 hours ago

Issues syncing Firefox bookmarks across devices

Hi, I’m having trouble keeping my bookmarks in sync between my Windows laptop and Android phone using Firefox Sync. I’m logged into the same Firefox account on both devi… (read more)

Hi, I’m having trouble keeping my bookmarks in sync between my Windows laptop and Android phone using Firefox Sync.

I’m logged into the same Firefox account on both devices, and Sync is turned on. However, new bookmarks I add on one device don’t appear on the other.

I’ve already tried:

Signing out and back into my Firefox Account

Forcing a manual sync

Checking that both devices have the latest Firefox version

Is there a way to manually trigger a full re-sync or reset the Sync database without losing data? Thanks in advance! 🙏

Asked by wirkutskijkarl 8 hours ago

Changing from POP to IMAP with existing e-mail name

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thund… (read more)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

Asked by zbadger 2 days ago

Last reply by zbadger 8 hours ago