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Why can I not install updates or upgrade to 8?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by rbillings

crazytwin123
crazytwin123
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When I try to install updates, all I get is "Connecting to the update server" And when I "download" version 8, and then go to open firefox again, it is still version 7...

When I try to install updates, all I get is "Connecting to the update server" And when I "download" version 8, and then go to open firefox again, it is still version 7...

All Replies (1)

rbillings
rbillings
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Hi crazytwin123- There can be a number of reasons why the updates are not installing correctly. Here is a link to an article describing how you might fix the problem: How to fix the Update Failed error message when updating Firefox

Hope that helps!