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problem loading the page on clicking the firefox symbol

  • 8 replies
  • 1 has this problem
  • 6 views
  • Last reply by pjsd2465

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I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

All Replies (8)

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Do you mean that your home page will not open?

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yes correct my home page will not open.

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Did you try to close that not working window if it work in the new window?

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If I quit Firefox, on first opening it's open to home page but then after that it's back to same problem of not being able to open unless going to file etc......etc....

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Have you checked your home page setting in Preferences > General?

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yes, all checked

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Try to do some maintenance like repair the disk permissions and remove the Firefox plist file.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

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Thank you, I have already tried to remove the plist file. Apple Care recommended this but I still have the the same problems/issues.

I made contact with Firefox yesterday after removing the file.