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kespensky pure does not support my web- browser.

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  • Last reply by cor-el

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Iam running a 64 bit Turlon processor in a hp laptop. The operating system is window 7 ultimate. I have recently installed kaspersky Pure ver 9.1.0.124. internet provider is sybeam.

Since I finally got rid of internet explore using Firefox nothig seems to work. the computer in noticbly slower. and get mesages like The version of : "password manager does not support your web-browser

Reason: TypeError: components_ByID(KPMAUTIFILL_CID) is undefined.

Also my trash is no longer functioning, the scan doesn't work, and the other small hangups.

I don't know how you and Kaspersly interface but I would like to get the system bac & running.

I appreciate your assistance in the matter,

Thanks,

John C Trask

Iam running a 64 bit Turlon processor in a hp laptop. The operating system is window 7 ultimate. I have recently installed kaspersky Pure ver 9.1.0.124. internet provider is sybeam. Since I finally got rid of internet explore using Firefox nothig seems to work. the computer in noticbly slower. and get mesages like The version of : "password manager does not support your web-browser Reason: TypeError: components_ByID(KPMAUTIFILL_CID) is undefined. Also my trash is no longer functioning, the scan doesn't work, and the other small hangups. I don't know how you and Kaspersly interface but I would like to get the system bac & running. I appreciate your assistance in the matter, Thanks, John C Trask

All Replies (2)

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Modified by Hasan

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).