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trouble downloading update

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by cor-el

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Firefox will not update to the new OS X update can't get it to open and keeps asking which file to open wants to open firefox.app

Firefox will not update to the new OS X update can't get it to open and keeps asking which file to open wants to open firefox.app

All Replies (1)

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.