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I need to re-insert information into add-ons that need it everytime i restart my computer.

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  • Last reply by TonyE

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Everytime I restart my computer and open Firefox, I have to re-insert certain information into specific add-ons.

For instance, "Firefox Sync" doesn't sync until I enter my Firefox Sync account information as if I just installed it. This happens everytime I restart.

And "Webmail Notifier" loses my webmail account information. I have to re-enter the credentials for the 3 accounts I want it watching everytime I restart my laptop.

Out of all my add-ons, I think those are the only two having problems. Any suggestions?

All my plug-ins seem up to date, no viruses/spyware...

Everytime I restart my computer and open Firefox, I have to re-insert certain information into specific add-ons. For instance, "Firefox Sync" doesn't sync until I enter my Firefox Sync account information as if I just installed it. This happens everytime I restart. And "Webmail Notifier" loses my webmail account information. I have to re-enter the credentials for the 3 accounts I want it watching everytime I restart my laptop. Out of all my add-ons, I think those are the only two having problems. Any suggestions? All my plug-ins seem up to date, no viruses/spyware...

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You may have a problem with the preferences file, for details on fixing that see https://support.mozilla.com/kb/Preferences+are+not+saved