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Folder contents do not display after update

  • 5 replies
  • 30 have this problem
  • 5 views
  • Last reply by Coffeesloth

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When clicking to open the bookmarks toolbar folders most to not display any bookmarks. Instead they display a small square under the left side of the folder name. On the one that does open, subfolders beneath it display the same small square. Its as if they attempted to open but could not draw the menu. The bookmarks are available and will display pages if I choose to open all in a tab when right clicking but they cannot be seen otherwise. I have the following extensions that are not currently enabled: Adblock Plus, Adblock plus pop-up, Download status bar, download helper, Leet Key, Norton IP, Norton Toolbar, password exporter, personas. All have been updated to the most current version. I also have Image zoom that is enabled. IO have several additional plugins that are not enabled. Please let me know if they are needed.

When clicking to open the bookmarks toolbar folders most to not display any bookmarks. Instead they display a small square under the left side of the folder name. On the one that does open, subfolders beneath it display the same small square. Its as if they attempted to open but could not draw the menu. The bookmarks are available and will display pages if I choose to open all in a tab when right clicking but they cannot be seen otherwise. I have the following extensions that are not currently enabled: Adblock Plus, Adblock plus pop-up, Download status bar, download helper, Leet Key, Norton IP, Norton Toolbar, password exporter, personas. All have been updated to the most current version. I also have Image zoom that is enabled. IO have several additional plugins that are not enabled. Please let me know if they are needed.

Chosen solution

Are you using a persona (Tools > Add-ons > Themes)?

See also http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

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All Replies (5)

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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

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Chosen Solution

Are you using a persona (Tools > Add-ons > Themes)?

See also http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

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Yes, safe mode with everything disabled still had the problem.

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I do have personas but its disabled, would it still affect things when disabled?

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Thanks cor-el! I deleted the places.sqlite file and that fixed it. I'm not using the two Norton products mentioned but I am using Norton Security Suite Version: 4.3.0.5 so maybe its got the same issue as its predecessors.